Internal Communications Coordinator & Content Management

We are seeking a highly organized, detail-oriented Internal Communications Coordinator to serve as a content and channel champion responsible for ensuring the right content and messages reach the right audiences at the right time through the coordination and execution of employee-facing communications across the organization. This role is responsible for day-to-day intranet content management, internal communications workflow coordination, content and editorial planning, and support for broader corporate communications initiatives. The ideal candidate is a strong planner, task manager, writer, and editor who can balance strategic thinking with hands-on execution, ensuring internal content is clear, timely, consistent, and routed through the appropriate internal communications channels. This role will also provide analytics and reporting support.

Job Responsibilities

• Manage day-to-day content publishing, updates, and maintenance for the company intranet.
• Work diligently in Asana (the project management platform) to create, add, and update content plans, workflows, and projects.
• Manage the internal communications calendar in synchronization with the Marketing Calendar.
• Coordinate content submissions and partner with stakeholders across Operations, HR, IT, Legal/Compliance, Marketing, and other business functions.
• Draft, edit, format, and publish employee-facing communications, including announcements, updates, and recurring communications.
• Support internal distributions such as weekly news distributions, departmental newsletters, intranet features, and communication campaigns.
• Help maintain consistency in tone, messaging, style, and governance across internal channels.
• Partner with intranet liaisons and content owners to keep information current, organized, and accessible.
• Assist Corporate Communications Lead with communications planning, meeting preparation, project tracking, and stakeholder follow-up.
• Track and report on content performance, engagement trends, and channel effectiveness.
• Identify opportunities to improve internal content processes, workflow efficiency, and employee experience.
• Apply AI-enabled tools where appropriate to support content development, efficiency, and communications effectiveness.

Required Qualifications

• Bachelor’s degree in Communications, Marketing, Journalism, English, Public Relations, or a related field.
• 3–5+ years of experience in internal communications, content strategy, content management, or corporate communications support.
• Excellent writing, editing, and proofreading skills.
• Experience managing digital content, intranet platforms, or SharePoint environments.
• Strong organizational and project coordination skills with the ability to manage multiple requests and deadlines.
• Ability to work across functions and build strong relationships with stakeholders at all levels of the organization.
• Experience maintaining editorial calendars, content workflows, and approval processes.
• Comfortable balancing strategic thinking with hands-on execution.
• Familiarity with communications analytics and reporting.
  

Preferred Qualifications

• Experience using AI tools to support content creation, editing, or workflow efficiency is a plus.
  

Physical and Mental Job Qualifications

• Prolonged periods sitting at a desk and working on a computer.
  

This is a temporary position, structured as a part-time role at approximately 20 hours per week. Please note that temporary roles are not eligible for company-sponsored benefits.

A reasonable estimate of the hourly range for this role is $30-35/hour. Any offered hourly range is based on a wide array of factors, including, but not limited to, skill set, experience, training, location, scope of role, management responsibility, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering.

J.S. Held is an equal opportunity employer. Qualified applicants are considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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