Inventory Specialist FT

LJA Mission Statement:

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.

Essential Functions:

Inventory Management & Merchandising

• Accurately receive and check in inventory against purchase orders and packing slips.

• Properly price incoming products, place merchandise on the sales floor, and restock to maintain full displays.

• Maintain appropriate signage and ensure display presentations meet premier hospitality standards.

• Monitor and rotate stock in Hotel Markets; assess inventory needs, ensure cleanliness, and transfer merchandise as needed.

• Manage and report damaged or unreceived goods; create and follow up on vendor claims.

• Notify the Director of Retail when inventory levels are low and items need reordering.

• Assist Director of Retail with Annual Physical Inventory; reconcile variances and report to Accounting.

Vendor Coordination & Supply Management

• Order and pick up supplies and merchandise from local vendors and suppliers.

• Oversee pickups and deliveries to ensure timely and accurate inventory flow.

Point of Sale & Financial Transactions

• Maintain POS systems for campus-wide retail outlets (Square – Gifts & Grounds and Recreation).

• Process POS transactions, approve refunds/voids, and implement change orders (cash) for all locations throughout the day.

Store Operations & Guest Services

• Assist with opening and closing procedures.

• Fulfill guest special orders and shipments.

• Ensure overall orderliness and cleanliness of store environments.

• Collaborate with the Director of Retail on merchandising strategies for non-food items.

Professional Standards & Safety

• Demonstrate excellent hospitality skills in all guest and team interactions.

• Comply with all safety policies, practices, and procedures; report unsafe conditions to supervisor or HR.

• Perform other duties and responsibilities as assigned.