Investigator, Fraud Investigations (18-Month Contract)

Your Role in Supporting Our Members:

As an Investigator, Fraud Investigations, you will play a critical role in protecting Vancity and its members by conducting thorough investigations into fraud and security-related incidents. You will analyze complex financial and transactional activities, support asset recovery efforts, and provide expert guidance to internal partners and external stakeholders. This role is suited for a highly analytical and detail-oriented professional who thrives in a fast-paced environment, demonstrates sound judgment, and is passionate about mitigating risk and strengthening fraud prevention practices.

This is a Full-time, Temporary role based at our Vancity head office and will report directly to the Team Manager, Fraud Investigations. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands

How You'll Make an Impact:

• Conducting investigations into fraud and financial crimes, incidents impacting members and accounts

• Analyzing financial transactions, account activities, and evidence to detect anomalies and determine root causes

• Responding to internal and external inquiries, including branch management, law enforcement, and legal counsel

• Recommending and supporting actions that minimize losses, including asset recovery strategies

• Identifying emerging fraud trends, control gaps, and risks and escalating findings with actionable recommendations

• Delivering training sessions to staff and community partners on fraud awareness and prevention

• Collaborating cross-functionally to resolve incidents, ensure timely responses, and enhance controls

• Providing expert testimony or evidence in legal proceedings when required

What You’ll Bring to the Team:

• Post-secondary education or diploma in a related discipline (e.g., criminology, finance, business, or law enforcement)

• 3–5 years of experience in fraud investigation, financial crime, or security investigations within financial services

• Strong analytical skills with demonstrated ability to assess complex information, detect irregularities, and resolve discrepancies

• Solid understanding of fraud investigation methods, financial crime trends, and risk mitigation practices

• Knowledge of financial institution processes, policies, and regulatory environment

• Excellent communication and interpersonal skills, with the ability to provide advice and respond to inquiries from diverse stakeholders

• Proven problem-solving and decision-making abilities, with experience applying policies and escalating issues appropriately

Extra Skills That Set You Apart:

• Certified Fraud Examiner (CFE) designation

• Experience participating in legal proceedings or providing expert testimony

• Background in risk management within financial services

You’ll Thrive Here If You Are:

• Analytical – able to interpret complex financial data and uncover patterns or anomalies

• Detail-oriented – thorough in investigations, ensuring accuracy and completeness of findings

• Collaborative – effective at working with internal teams and external partners to resolve cases

• Resilient – capable of managing sensitive and high-pressure situations with sound judgment

• Communicative – clear and confident in presenting findings and providing expert advice

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

The salary band for this role is CG1 Level BP. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

**Posting Deadline: Please apply by Monday, July 6th, at 3:00pm. **

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.