IRD Server

Pay range includes tips

As an In Room Dining Server at The Umstead Hotel & Spa, the primary function of this position is to provide all In-House Guests with food and beverage service in the privacy of the guest room. The PM Shift runs from 2:00pm-10:00pm.

Additional Responsibilities for this position include:

• Each server must take pride in personal appearance to uphold the hotels standards.
• Provide service to all In-House guests of The Umstead Hotel and Spa with tasks congruent to Forbes and AAA standards.
• Accurate delivery for all orders and amenities.
• Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.
• Timely retrieval of all dishes, trays and tables
• Daily completion of side work duties.
• Detailed cleaning and stocking of all necessary silver and dishes for the next shift
• Present physical and accurate check to guest and complete the payment process.
• To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc.
• Ensure communication between Kitchen, Order taker and service team members.
• Communicate all relevant information pertaining to guests to Front Office, In Room Dining Captains and Management. Relay all guest related issues to Management daily, and hold line-up with the team.
• In addition, other duties may be required as directed by your manager

*Some overnight availability preferred*