Irrigation Administrative Coordinator

Moon Valley Nurseries is seeking a detail-oriented and customer-focused Irrigation Administrative Coordinator to support the daily operations of the irrigation division. This role is responsible for coordinating schedules, assisting customers, managing administrative functions, and supporting field operations to ensure efficient service delivery and high levels of customer satisfaction.

The ideal candidate is organized, professional, capable of managing multiple priorities, and comfortable working in a fast-paced environment while supporting both customers and operational teams.

• Schedule irrigation service appointments, consultations, and field visits for technicians and field crews
• Coordinate daily schedules and routing to support operational efficiency
• Serve as a primary point of contact for customer communication regarding scheduling, service updates, and general inquiries
• Provide exceptional customer service while professionally representing the Moon Valley Nurseries brand
• Maintain accurate customer records, notes, service requests, and scheduling updates within HubSpot or similar platforms
• Assist with proposal preparation, work orders, invoicing support, and administrative documentation
• Communicate with irrigation technicians, foremen, and leadership teams regarding scheduling changes, customer needs, and operational priorities
• Monitor incoming service requests and ensure timely follow-up with customers
• Support operational reporting, data entry, and document organization
• Assist with maintaining compliance records, permits, and licensing documentation as needed
• Coordinate internal communication between sales, operations, and irrigation field teams
• Support additional administrative and operational tasks as assigned
• Job costing and profit and loss assistance
• This is not an exhaustive list of responsibilities. We work collaboratively and new responsibilities may be assigned over time.