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emt Distribution

IT Asset Management Operation Analyst

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Job Summary<\/span><\/span> <\/span>
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We\u2019re<\/span> <\/span>looking for a detail<\/span><\/span>\u2011<\/span>driven <\/span><\/span><\/span>IT Asset Management (ITAM) Analyst<\/span><\/span> <\/span>to strengthen our technology governance and ensure our customer\u2019s hardware and software assets are tracked, <\/span><\/span>optimized<\/span>, <\/span><\/span>efficient,<\/span> <\/span>and compliant. If you thrive on structure, accuracy, and improving processes, this role will put your skills to work in a meaningful way.<\/span> <\/span>The role involves working closely with customers<\/span>, auditing their usage, entering <\/span><\/span>accurate<\/span> <\/span>data into systems after <\/span><\/span>verification,<\/span> <\/span>and proposing best practices to <\/span><\/span>customers<\/span>. <\/span><\/span> <\/span>
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Key Responsibilities<\/span><\/span> <\/span>
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Software Asset Management<\/span><\/span> <\/span>
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  • Maintain <\/span><\/span>an accurate<\/span> <\/span>inventory of all software assets across their <\/span><\/span>lifecycle,<\/span> <\/span><\/span>from<\/span> <\/span>procurement to retirement.<\/span><\/span> <\/span>
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    • Reviewing quotes, purchase orders, contracts, GRN documentation and <\/span><\/span>entering<\/span> <\/span>the system with <\/span><\/span>accurate<\/span> <\/span>information<\/span><\/span> <\/span>
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      • Checking and auditing information <\/span><\/span>entered<\/span> <\/span>the system and verifying no errors. <\/span><\/span> <\/span>
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        • Track hardware and software usage, licensing, renewals, and compliance requirements.<\/span><\/span> <\/span>
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          • Support procurement activities by coordinating with vendors, reviewing quotes, and <\/span><\/span>validating<\/span> <\/span>asset requests.<\/span><\/span> <\/span>
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            • Monitor <\/span><\/span>license <\/span><\/span>usa<\/span>g<\/span>e<\/span>, warranty status, and refresh cycles to ensure <\/span><\/span>timely<\/span> <\/span>replacements.<\/span><\/span> <\/span>
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              • Develop and <\/span><\/span>maintain<\/span> <\/span>asset management documentation, including policies, procedures, and workflows.<\/span><\/span> <\/span>
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                • Conduct regular audits to ensure data integrity and <\/span><\/span>identify<\/span> <\/span>discrepancies.<\/span><\/span> <\/span>
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                  • Collaborate with IT, Finance, Security, and Procurement teams to align asset management with organizational goals.<\/span><\/span> <\/span>
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                    • Generate reports and dashboards on asset <\/span><\/span>utilization<\/span>, cost optimization, and compliance metrics.<\/span><\/span> <\/span>
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                      • Assist<\/span> <\/span>in implementing and improving ITAM tools and automation.<\/span><\/span> <\/span>
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                        • Reviewing software contracts, tracking changes, checking <\/span><\/span>feasibility<\/span> <\/span>and making recommendations<\/span><\/span> <\/span>
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                          • Preparing reports and dashboards<\/span><\/span> <\/span>
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                            • Testing the system with new views and dashboards created as per audit and compliance requirements. <\/span><\/span> <\/span>
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                              Hardware Asset Management<\/span><\/span> <\/span>
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                              • Maintain <\/span><\/span>an accurate<\/span> <\/span>and up<\/span><\/span>\u2011<\/span>to<\/span><\/span>\u2011<\/span>date inventory of all hardware assets, including laptops, desktops, servers, mobile devices, peripherals, and network equipment.<\/span><\/span> <\/span>
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                                • Track asset lifecycle stages: procurement, deployment, maintenance, <\/span><\/span>refresh<\/span>, and retirement.<\/span><\/span> <\/span>
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                                  • Coordinate with procurement teams to <\/span><\/span>validate<\/span> <\/span>hardware requests, review quotes, and support vendor management.<\/span><\/span> <\/span>
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                                    • Monitor warranty status, support contracts, and hardware refresh cycles to ensure <\/span><\/span>timely<\/span> <\/span>renewals and replacements.<\/span><\/span> <\/span>
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                                      • Generate reports on asset <\/span><\/span>utilization<\/span>, lifecycle status, compliance, and <\/span><\/span>financial impact<\/span>.<\/span><\/span> <\/span>
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                                        • Collaborate with IT Operations, Security, Finance, and Service Desk teams to ensure alignment with organizational goals and compliance requirements.<\/span><\/span> <\/span>
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                                          • Assist<\/span> <\/span>in implementing and improving HAM tools, automation, and workflows.<\/span><\/span> <\/span>
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                                            Requirements<\/h3>

                                            Required Skills & Qualifications<\/span><\/span><\/span><\/b> <\/span><\/span>
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                                            • Bachelor's degree in accounting<\/span>, Finance, Management Information Systems, Business, or related field (or equivalent experience).<\/span><\/span><\/span> <\/span><\/span>
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                                              • 2\u20134 years of experience in accounting, business, finance IT operations, or inventory control.<\/span><\/span><\/span> <\/span><\/span>
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                                                • Some understanding of IT lifecycle management and asset tracking methodologies.<\/span><\/span><\/span> <\/span><\/span>
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                                                  • Experience with ITAM/ITSM tools (e.g., ServiceNow, Zoho, Tally, <\/span><\/span>Freshservice<\/span>, Microsoft SCCM, Intune).<\/span><\/span><\/span> <\/span><\/span>
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                                                    • Excellent organizational, analytical, and documentation skills.<\/span><\/span><\/span> <\/span><\/span>
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                                                      • Familiarity with ITIL practices is an advantage.<\/span><\/span><\/span> <\/span><\/span>
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                                                        • Strong communication<\/span> <\/span>skills and ability to work cross<\/span><\/span><\/span>\u2011<\/span><\/span>functionally.<\/span><\/span><\/span> <\/span><\/span>
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                                                          Professional Experience<\/span><\/span><\/span><\/b> <\/span><\/span>
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                                                          • 2\u20136+ years of experience in <\/span><\/span>Accounting, Inventory <\/span><\/span>Management<\/span> <\/span>or IT Operations<\/span><\/span><\/span> <\/span><\/span>
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                                                            • Previous<\/span> <\/span>experience in a customer\-facing <\/span><\/span>or audit/finance <\/span><\/span>role is preferred<\/span><\/span><\/span> <\/span><\/span>
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                                                              Soft Skills<\/span><\/span><\/span><\/b> <\/span><\/span>
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