bsigroup

IT Continuity & Resilience Specialist

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IT Continuity & Resilience Specialist

Location: Kuala Lumpur (Hybrid)

About the role

At BSI, resilience is at the heart of what we do. We're looking for an IT Continuity & Resilience Specialist to help strengthen the resilience of our global technology estate, ensuring our critical systems and services remain available and recover quickly when disruptions occur.

Working closely with the Global IT Continuity & Resilience Manager, you'll play a key role in developing, maintaining and continuously improving our disaster recovery and resilience capabilities. From coordinating disaster recovery testing and supporting resilience planning, to partnering with technical teams and ensuring audit readiness, you'll help embed a culture of resilience across our global IT organisation.

This is an excellent opportunity for someone with experience in IT resilience, disaster recovery, business continuity or IT risk who enjoys working collaboratively across technical teams while helping deliver meaningful improvements to organisational resilience.

Key Responsibilities:

  • Support the development and continual improvement of BSI's IT Continuity and Resilience Framework, aligned to recognised industry standards such as ISO 22301 and ISO 27001.

  • Work with infrastructure, application and business teams to develop, review and maintain Disaster Recovery (DR) plans for critical services.

  • Ensure Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are documented, understood and aligned to business requirements.

  • Coordinate and support Disaster Recovery testing activities, including planning, execution, evidence collection and post-test reporting.

  • Track remediation actions arising from DR exercises and ensure identified gaps are addressed.

  • Maintain resilience information across the application portfolio, including DR status, ownership, service tiering and recovery objectives.

  • Support IT resilience risk assessments and control reviews, identifying opportunities to strengthen resilience across services.

  • Prepare documentation and evidence to support internal and external audits and regulatory requirements.

  • Build strong relationships with IT teams, business stakeholders and third-party suppliers to embed resilience best practices.

  • Support awareness sessions and guidance to improve organisational understanding of IT continuity responsibilities.

  • Contribute to continuous improvement initiatives, identifying opportunities to enhance reporting, automation and resilience processes.

What we're looking for

Essential:

  • Experience working within IT Continuity, Disaster Recovery, Business Continuity, IT Risk or IT Service Resilience.

  • Good understanding of Disaster Recovery principles, including RTOs, RPOs and resilience planning.

  • Experience coordinating or supporting Disaster Recovery testing and resilience exercises.

  • Strong stakeholder management skills with the ability to work across technical and business teams.

  • Experience maintaining documentation, evidence and reporting to support governance and audit activities.

  • Strong organisational skills with excellent attention to detail.

  • Excellent written and verbal communication skills in English.

  • A proactive mindset with a passion for continuous improvement.

Highly desirable

  • Knowledge of ISO 22301, ISO 27001 or other resilience and information security frameworks.

  • Experience supporting internal or external audits.

  • Exposure to IT risk management or operational resilience programmes.

  • Experience working within large, global or matrix organisations.

  • Knowledge of IT Service Management frameworks such as ITIL.

  • Experience improving reporting, automation or resilience tooling.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, and ongoing training and development.

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.


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About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.

Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.