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Vertiv

IT Data Analytics Senior Analyst, Item MDM Operations

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Job Summary

The Senior Data Analyst drives advanced analytics and strategic insights to support the transformation of the CCO process. This role focuses on identifying root causes, enabling data-driven decisions, and measuring the impact of process improvements while guiding reporting strategy and analytics capability across the team.

Responsibilities:

KRA 1: Provide Reporting and Strategic Contribution

Focus: Strategic insights and decision support

  • Define reporting strategy and key metrics
  • Translate data into actionable insights and recommendations
  • Identify trends, risks, and opportunities proactively
  • Support leadership decisions with data-backed narratives

KRA 2 : Deliver Excellent Data Governance and Quality Management

Focus: Data structure and governance leadership

  • Define data standards and governance framework
  • Ensure consistency across all reporting layers
  • Improve data models and architecture
  • Identify systemic data issues and propose solutions

KRA 3 : Contribute to Process Innovation and Continuous Improvement

Focus: Drive and shape improvements

  • Identify root causes and systemic inefficiencies
  • Partner with Process Manager to design solutions
  • Build business cases (FTE savings, efficiency gains)
  • Validate and quantify transformation impact

KRA 4: Strengthen Stakeholder Management and Provide Escalation Support

Focus: Proactive engagement and influence

  • Partner with stakeholders to identify needs and opportunities
  • Present insights and recommendations confidently
  • Support high-level escalations with analysis and context
  • Influence decision-making through data

KRA 5 : Increase Engagement by Contributing to Self and Team Development and Effectiveness

Focus: Team capability building and leadershipMentor and guide junior analysts

  • Establish best practices in analytics and reporting
  • Drive continuous improvement in team capability
  • Promote data-driven culture

Education:

​​​Bachelor’s Degree in Information Technology, Engineering, Statistics, Mathematics or any related field.

Requirements:

  • Proven experience with reporting, dashboards and visualization tools, preferably Power BI and Tableau. (Data modeling, DAX, Dashboard optimization)
  • Knowledge of SQL (data extraction, transformation)
  • Highly proficient in Microsoft Excel (automation, complex analysis) and other Microsoft Office applications.
  • Knowledge in RPA / process automation tools is a plus
  • Experience in process analysis and performance optimization
  • Proven experience in supporting or driving process improvements
  • Working with cross-functional stakeholders
  • Handling large and complex datasets
  • Proven proficiency in ERP platforms (Oracle and/or SAP).
  • Strong critical thinking and problem-solving skills.
  • Ability to identify trends and basic insights
  • Ability to perform root cause analysis, connect data to business impact.
  • Strong communication skills (verbal, written, and presentation), with capability to explain data insights clearly to stakeholders and leadership.
  • ​Highly organized, detail-oriented, able to deliver results under pressure and manage multiple deadlines.
  • ​Lean Six Sigma certification is a plus

Years of Experience:

5-7 years