IT Support Officer (Botanic Gardens)

Job Scope:

• Website Management & Migration Support
• Support website migration activities including content transfer, testing, and quality assurance.
• Assist in copywriting and content creation for the new website platform, ensuring consistency with brand guidelines.
• Review, edit, and update existing web content to ensure accuracy, relevance, and compliance with current standards.
• Coordinate and liaise with key stakeholders including management and website work group, on migration requirements, technical issues, and troubleshooting.
• Conduct post-migration monitoring of website performance, functionality, and user experience to identify and resolve issues. This includes ongoing website maintenance support and content updates as required.
• Undertake other ad-hoc duties as required.
• Research and develop new merchandise concepts based on market analysis, visitor demographics, and brand positioning.
• Coordinate product development and quality specifications.
• Review product design processes including review of mockups, prototypes, sample evaluations, and design iterations.
• Monitor and analyse sales performance data, and gather customer feedback on existing and new merchandise.
• Undertake other ad-hoc duties as required.

Requirements:

• Computer literacy and web content management experience, product development experience

Duration: 5 Months

Working Hours:

8.30am to 6.00pm Mon to Thurs

8.30am to 5.30pm Fri

Location: Singapore Botanic Gardens
Salary: Hourly Rated

EA License No.: 96C4864

Reg. No.: R22110485 (Shanice Lim Xin Ni)