Job Description

This is an on site, in office role in Kalamazoo, MI.

Overview

The Systems Administrator will be a key member of the IT Infrastructure team, responsible for maintaining and supporting our hybrid cloud environment. This role focuses on the health, security, and performance of our on-premises Hyper-V cluster and Azure cloud resources. This individual will play a vital role in managing identity through Entra ID and supporting mission-critical hospitality systems across multiple sites.

What You’ll Be Doing

May include, but not limited to:

Virtualization & Server Management

• Maintain and support a high-availability Hyper-V cluster environment.

• Monitor server health and performance for approximately 35 servers, including mission-critical on-premises workloads and phone systems.

• Manage the migration of workloads to Hyper-V or Azure as part of ongoing infrastructure modernization.

• Perform regular OS patching, updates, and hardware maintenance across all physical sites.

Identity & Hybrid Cloud Operations

• Manage Active Directory (AD) objects, Group Policies (GPOs), and DNS/DHCP services.

• Monitor and troubleshoot the Entra Connect sync process to ensure seamless hybrid identity.

• Support Azure cloud resources under the guidance of the Infrastructure and Security Manager.

"Light" Networking & Connectivity

• Configure and troubleshoot Hyper-V Virtual Switches, including VLAN tagging (802.1Q) for voice and data isolation.

• Collaborate with the Network Administrator/Engineer to troubleshoot site-to-site VPN connectivity and local office networking issues.

• Manage IP address assignments and DHCP scopes across a multi-site WAN.

Data Protection & Security

• Execute and verify daily backups for all critical on-premises and cloud workloads.

• Implement server hardening standards and security best practices.

• Assist in incident response and vulnerability remediation.

What You Need for this Position

• 3-5 years in a Systems Administrator or similar infrastructure role.

• Working knowledge of Microsoft Hyper-V and Failover Clustering.

• Hands-on experience with Windows Server, Active Directory, and Azure/Entra ID.

• Understanding of TCP/IP, VLANs, and basic switching/routing concepts.

• Ability to support a 24/7 hospitality environment and travel to local sites as needed.

• Experience with PowerShell scripting for task automation.

• Experience supporting VoIP or digital phone systems in a virtualized environment.

• Familiarity with hospitality-specific technology (POS, PMS systems).

What’s in it for You

• Medical/Dental/Vision (Full-Time option)

• 401K with 100% match up to 3% (Full-Time option)

• Parental Leave Program (Full-Time Option)

• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year

• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.

• Shift meal provided per day

• 10% Discount on GHG outlets

• Discounted hotel rates at Choice Hotels Worldwide

Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for

• You’ll have the opportunity to work with a team that is fun, high-energy, and passionate about the success of the hotel

• You will grow your skills and experience with a reputable hospitality company