IT Systems & Automation Specialist

This is a remote position.

Job Summary

Pastor’s Heart is looking for a Platform & Systems IT Specialist to help build, maintain, and scale the technical foundation of our Christian counseling platform.

This role focuses on WordPress development, dashboard creation, system stability, and day-to-day technical support for pastors and staff. You will ensure our site can support a growing number of users while remaining secure, reliable, and easy to use.

This is a hands-on role for someone who enjoys solving problems, improving systems, and supporting real people doing meaningful work.


Key Responsibilities

Platform & Website Development
  • Develop, manage, and optimize WordPress to support large user volumes

  • Build and maintain custom dashboards for:

    • Pastors

    • Counselors

    • Admin staff

  • Ensure fast load times, uptime, and scalability

Dashboard & User Experience
  • Improve user flows for:

    • Login

    • Scheduling

    • Messaging

    • Client management

  • Ensure dashboards are clean, intuitive, and stable

  • Work with leadership to translate needs into functional tools

Technical Support
  • Troubleshoot login, access, and system issues for pastors and staff

  • Provide technical assistance and guidance to non-technical users

  • Resolve issues quickly to minimize downtime

Systems & Performance
  • Monitor site performance and address bottlenecks

  • Implement updates, backups, and security best practices

  • Assist with integrations as needed (email, scheduling, forms)

WordPress Administration
  • Manage themes, plugins, updates, and configurations

  • Ensure compatibility between plugins and custom features

  • Prevent conflicts that impact user experience



Personal & Values Fit
  • Comfortable supporting pastors and faith-based teams

  • Patient communicator with non-technical users

  • High integrity with sensitive information

  • Self-directed and solution-oriented


Requirements

Required Skills & Experience

Technical Requirements
  • 3+ years experience with WordPress development and administration

  • Strong experience building and managing user dashboards

  • Understanding of:

    • User roles and permissions

    • Site performance optimization

    • Security best practices

  • Ability to troubleshoot technical issues efficiently

Nice to Have (Not Required)
  • Experience scaling membership or SaaS-style platforms

  • Experience with hosting environments and caching/CDNs

  • Familiarity with HIPAA-aware system design (non-clinical systems)


Benefits

Employment Type & Compensation
Type: 1099 Contractor
Location: Remote
Schedule: Flexible with ongoing support

Compensation:

  • $45–$75 per hour, based on experience

  • Retainer options available for long-term engagement


Why Work With Pastor’s Heart
  • Mission-driven organization serving people everywhere

  • Real impact through technology that supports care

  • Freedom to build systems the right way

  • Leadership that values clarity, structure, and excellence


Originally posted on Himalayas