Italian Customer Support for Leading Tech Firm - Athens, Fully Paid Relocation
Mercier Consultancy is thrilled to offer an incredible opportunity for an Italian Customer Support Representative to join a Leading Tech Firm based in Athens! This role comes with fully paid relocation, making it an excellent chance for candidates looking to experience life in a vibrant city while advancing their careers.
As part of this dynamic team, you will provide exceptional support to Italian-speaking customers, ensuring their technical issues and inquiries are resolved swiftly and effectively. This is an exciting chance to work in the technology sector with a forward-thinking company that values innovation and customer satisfaction.
Responsibilities
- Provide high-quality customer support to Italian-speaking clients
- Assist customers with technical issues, product inquiries, and service requests
- Document interactions accurately in the CRM system
- Collaborate with internal teams to troubleshoot and resolve complex technical problems
- Help improve customer experience by collecting feedback and suggesting improvements
- Participate in training sessions to stay updated on product developments and support tools
Requirements
- Fluency in Italian and English, both written and verbal
- Experience in customer support, preferably in the tech industry
- Strong technical aptitude and problem-solving skills
- Excellent communication and interpersonal abilities
- Adaptability and willingness to relocate to Athens, Greece
- Ability to work efficiently in a fast-paced, dynamic environment
- Familiarity with customer support software and CRM systems
Benefits
- Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Monthly Performance Bonus
- Free Greek Course
- And More...