Italian-Speaking Consultant for SaaS & Cloud Computing Dept. In Athens, Greece
Mercier Consultancy is delighted to announce a new opportunity for an Italian-Speaking Consultant in our SaaS & Cloud Computing Department, based in beautiful Athens, Greece. In this exciting role, you will provide dedicated support and expertise to our Italian-speaking clients as they navigate our Software as a Service (SaaS) and cloud computing solutions. Your insights will empower clients to understand our offerings and maximize the benefit of our innovative technologies.
As a consultant, you will conduct training sessions, respond to client inquiries, and troubleshoot any technical challenges that may arise. Your commitment to client success and satisfaction will play a vital role in fostering strong relationships and ensuring successful integration of our services.
Responsibilities
- Assist Italian-speaking clients with inquiries related to SaaS and cloud computing products
- Deliver tailored product demonstrations and training to enhance client understanding
- Troubleshoot technical issues and provide timely, effective solutions
- Maintain detailed documentation of client interactions and support requests
- Collaborate with internal teams to relay client feedback and improve service offerings
- Stay updated on industry trends to best inform and support clients
Requirements
- Fluency in Italian and English, both written and verbal
- Strong communication and interpersonal skills with a focus on excellent customer service
- A basic understanding of SaaS and cloud computing concepts is preferred
- Strong analytical and problem-solving abilities
- Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
- Ability to manage multiple tasks and prioritise effectively in a fast-paced environment
- Experience in customer support or consulting is a plus but not required
- A genuine interest in technology and eagerness to learn about cloud solutions is essential
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...