Junior Product Owner

%3Cp%3EAbout Us%5C:%3C/p%3E%3Cp%3EWho is Mercedes-Benz Financial Services?%3Cbr%3EMercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle. %26nbsp;%3Cbr%3E%26nbsp;%3Cbr%3EWhy work at Mercedes-Benz Financial Services?%3Cbr%3EWorking at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture. %26nbsp;%26nbsp;%3C/p%3E%3Cdiv style=%22border-width%5C:100%;direction%5C:ltr;%22%3E%3Cdiv style=%22direction%5C:ltr;margin-left%5C:0in;margin-top%5C:0in;width%5C:6.5381in;%22%3E%3Cdiv style=%22direction%5C:ltr;margin-left%5C:0in;margin-top%5C:0in;width%5C:6.5381in;%22%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3EBenefits%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3EWhen working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.%3Cspan style=%22mso-spacerun%5C:yes;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%3Cspan style=%22mso-spacerun%5C:yes;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3EAs a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one%5C:%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%3Cstrong%3EGet Rewarded!%3C/strong%3E Competitive salary plus an annual bonus based on company performance and/or personal yearly performance%3Cspan style=%22mso-spacerun%5C:yes;%22%3E%26nbsp;%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%3Cstrong%3ENeed a vacation?%3C/strong%3E How about just some time for YOU! In addition to our vacation time, you’ll receive fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%3Cstrong%3ERide in Style%3C/strong%3E - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%3Cstrong%3EWe want you to be healthy!%3C/strong%3E%3Cspan style=%22mso-spacerun%5C:yes;%22%3E%26nbsp; %3C/span%3EOutstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%3Cstrong%3EIs your family growing?%26nbsp;%3C/strong%3E%3Cspan style=%22mso-spacerun%5C:yes;%22%3E %3C/span%3EEnjoy generous paid Family Leave Programs%3Cspan style=%22mso-spacerun%5C:yes;%22%3E%26nbsp; %3C/span%3E- Six Weeks for New Parents; Adoption Expense Reimbursement Programs - up to %246k per child%3Cspan style=%22mso-spacerun%5C:yes;%22%3E%26nbsp;%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%3Cstrong%3EWant to go back to school?%3C/strong%3E%3Cspan style=%22mso-spacerun%5C:yes;%22%3E%26nbsp; %3C/span%3ETuition Assistance Scholar Program - receive up to %248k in vouchers to complete business-related coursework%3C/p%3E%3Cul style=%22direction%5C:ltr;margin-bottom%5C:0in;margin-top%5C:0in;unicode-bidi%5C:embed;%22 type=%22disc%22%3E%3Cli style=%22margin-bottom%5C:0;margin-top%5C:0;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Calibri;font-size%5C:11.0pt;%22%3E%246k for undergraduate%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom%5C:0;margin-top%5C:0;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Calibri;font-size%5C:11.0pt;%22%3E%248k for graduate%3C/span%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3C/div%3E%3C/div%3E%3Cp%3EJob Overview%5C:%3C/p%3E%3Cdiv style=%22border-width%5C:100%;direction%5C:ltr;%22%3E%3Cdiv style=%22direction%5C:ltr;margin-left%5C:0in;margin-top%5C:0in;width%5C:6.0527in;%22%3E%3Cdiv style=%22direction%5C:ltr;margin-left%5C:0in;margin-top%5C:0in;width%5C:6.0527in;%22%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3EAs a Junior Product Owner, you will help define the vision, product roadmap, and backlog delivery for technology-based products and customer experiences within our company.%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3EIn this role, you will support the Senior Product Owner and development team in identifying product requirements and features that deliver value to both organizational stakeholders and customers. The position does so by providing data analysis, knowledge and engagement of our business, facilitating customer research, participating in agile development methodologies, and building business relationships with our Customer Care Center team members to gain an understanding of their needs and how the products can support those needs.%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family%5C:Calibri;font-size%5C:11.0pt;margin%5C:0in;%22%3EAdditionally, you will play a key role in ensuring product quality, reliability, and availability. Depending on the product area, you may also be responsible for the operational management of specific product components and user interfaces, helping to create and maintain exceptional customer experiences.%3C/p%3E%3C/div%3E%3C/div%3E%3C/div%3E%3Cp%3EResponsibilities%5C:%3C/p%3E%3Cdiv style=%22border-width%5C:100%;direction%5C:ltr;%22%3E%3Cdiv style=%22direction%5C:ltr;margin-left%5C:0in;margin-top%5C:0in;width%5C:5.7576in;%22%3E%3Cdiv style=%22direction%5C:ltr;margin-left%5C:0in;margin-top%5C:0in;width%5C:5.7576in;%22%3E%3Cul style=%22direction%5C:ltr;margin-bottom%5C:0in;margin-top%5C:0in;unicode-bidi%5C:embed;%22 type=%22disc%22%3E%3Cli style=%22margin-bottom%5C:0;margin-top%5C:0;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Calibri;font-size%5C:11.0pt;%22%3EContribute to creating new, and improving existing technology based products and customer experiences by refining requirements of specific features and helping to determine priority of development. This will be achieved through data analysis, customer/stakeholder engagement, research, etc. As a supporting business role within a self-organizing DEV team, this position will also elaborate on user stories to provide details to ensure that the desired end-user experience is achieved. (30%)%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom%5C:0;margin-top%5C:0;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Calibri;font-size%5C:11.0pt;%22%3EParticipate in authoring and executing user acceptance testing (UAT) as required for product releases to ensure the highest possible quality for the organization. Work closely with Senior Product Owner and IT to ensure product quality. (20%)%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom%5C:0;margin-top%5C:0;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Calibri;font-size%5C:11.0pt;%22%3ECreate and deliver instructions, training, and communication to organization stakeholders regarding the operation and impact of product releases/launches. Work closely with customer care center staff on agent training plans surrounding major release activity. (10%)%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom%5C:0;margin-top%5C:0;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Calibri;font-size%5C:11.0pt;%22%3EFor products that require business use of User Interfaces (UIs) and User Experience (UX),prepare and update content, settings and system logic to facilitate end-user experiences. (10%)%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom%5C:0;margin-top%5C:0;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Calibri;font-size%5C:11.0pt;%22%3ECategorize bugs by severity and make decisions on release impact. (10%)%3C/span%3E%3C/li%3E%3Cli style=%22margin-bottom%5C:0;margin-top%5C:0;vertical-align%5C:middle;%22%3E%3Cspan style=%22font-family%5C:Calibri;font-size%5C:11.0pt;%22%3EManage and coordinate the deployment of manual customer email communications with business stakeholders, and provide post-deployment reporting and insights to support business objectives (20%)%3C/span%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3C/div%3E%3C/div%3E%3Cp style=%22font-family%5C:Arial;margin-bottom%5C:0px;margin-top%5C:0px;%22%3E%26nbsp;%3C/p%3E