Junior SME – Accounts Receivables and O2C
Profile summary:
The Accounts Receivable (AR) Executive is responsible for managing and ensuring timely collection of customer payments, maintaining accurate financial records, resolving invoice discrepancies, and supporting overall cash flow management. The role requires strong analytical skills, knowledge of accounting principles, and effective stakeholder communication.
Roles & Responsibilities:
1. Invoice Management
Generate and review customer invoices ensuring accuracy and compliance with company policies
Monitor invoice status and ensure proper posting in ERP systems (SAP, Oracle, etc.)
Handle invoice parking and clearance, including identifying reasons for parked invoices and resolving them promptly
2. Receivables & Collections
Track outstanding receivables and follow up with customers for timely payments
Ensure reduction of overdue balances and improve Days Sales Outstanding (DSO)
Send customer statements and reminders on a regular basis
Handle escalations related to delayed or disputed payments
3. Remittance Processing
Analyze customer remittance advice and accurately apply payments
Investigate and resolve unapplied or partially applied cash
Coordinate with banks and treasury teams for payment reconciliation
4. Dispute & Deduction Management
Identify payment discrepancies, short payments, or deductions
Perform root cause analysis for disputes (pricing issues, delivery gaps, tax errors, etc.)
Collaborate with sales / supply chain teams to resolve disputes efficiently
5. Reconciliation & Reporting
Perform account reconciliations for customer accounts
Prepare AR ageing reports and highlight risk areas
Provide insights on collection trends and customer payment behavior
Support month-end and year-end closing activities
6. Compliance & Controls
Ensure adherence to financial controls and audit requirements
Maintain proper documentation for all AR transactions
Support internal and external audits
Educational qualification:
Bachelor’s degree in finance, Accounting, Commerce, or related field
Experience :
4–7 years of experience in Accounts Receivable / Order-to-Cash (O2C)
Experience in shared services / BPO / multinational environment is a plus
Mandatory/requires Skills :
Strong understanding of finance and accounting principles
Experience in Accounts Receivable processes, invoicing, and collections
Knowledge of invoice parking, clearance workflows, and dispute resolution
Proficiency in ERP systems (SAP preferred) and MS Excel
Preferred Skills :
Good analytical and problem-solving skills
Strong communication and stakeholder management abilities
Attention to detail and deadline-driven mindset
Key Performance Indicators (KPIs)
Daily clearance of received invoice details
On time follow up and ensure no aging of parked invoices
Accuracy of invoice posting and cash ap