Key Account Manager (f/m/d)

  • Key Accounting: You support the key accounting function in executing sales strategies and in day-to-day customer support. You help generate new leads, win customers, expand existing customer relationships, and grow cooperations with DMS providers.
  • Research: You conduct customer research and market analyses.
  • Data Management & CRM: You maintain our Customer Relationship Management system and support cross-border information flows within sales.
  • Communication: You communicate courteously, solution-oriented, and in an uncomplicated manner — both internally and with customers.
  • Initiative & Ideas: You actively contribute your ideas and thereby play a key role in shaping the company's success.
  • DMS partnership management: You identify, approach and onboard relevant DMS providers, manage the technical and commercial integration process and act as the primary point of contact throughout the partnership lifecycle.
  • Negotiation & contracts: You prepare offers, negotiate terms, and support contract closing in coordination with management and legal.
  • Cross-functional collaboration: You work closely with Product, Marketing, and Technical/Integration teams to ensure DMS integrations and customer requirements are delivered smoothly.
  • Reporting & forecasting: You track pipeline, account performance, and partnership KPIs and report regularly on progress against sales targets.
  • Trade shows & events: You represent the company at industry events, fairs, and customer meetings to build the network and generate leads.
  • Product feedback loop: You gather customer and partner feedback and channel it back into the organization to help shape product and service development.
  • Onboarding & enablement: You support new customers and partners during onboarding and ensure they can use the product effectively.
  • Travel: Willingness to travel for customer and partner visits (national/international).
  • Work style: A persistent, structured and efficient way of working comes as naturally to you as taking ownership of your responsibilities.
  • Interest in data management: You are comfortable handling large volumes of data and working with data processing tools.
  • Enjoyment of communication: You approach conversations professionally and have no hesitation when it comes to personal contact.
  • Interest in sales: You have at least 3 years of sales experience, which you now want to build on in a meaningful way.
  • Motivation and initiative: You bring the drive and willingness to actively contribute and grow within a dynamic and expanding environment.
  • Language: You have excellent written and spoken German and English skills.
  • Mindset: You work in a solution-oriented, straightforward and customer-focused manner.
  • Teamwork: You are a team player with a sociable personality and a strong sense of empathy.
  • Technical understanding and AI experience are a plus.
  • A highly exciting role covering all aspects of sales
  • You will be part of a top-tier team
  • You will work at the forefront of our global expansion
  • A secure position within a very dynamic Austrian company, with a performance- and team-oriented work environment
  • Reliable work-life balance – personally guaranteed by the CEO.
  • A performance- and team-oriented work environment where success is celebrated together.
  • The minimum salary for this position is € 3,267.00 gross/month in accordance with the Austrian IT Collective Agreement (full-time, 38.5h/week). Actual compensation is based on qualifications and experience and exceeds the collective agreement minimum.