Key Account Manager / Senior Key Account Manager Poland - Drug Channel

We are looking for a passionate and driven Key Account Manager who is not afraid to take on new challenges and build strong, long-lasting client relationships.

We are open to candidates with varying levels of experience, and the position will be shaped accordingly to ensure the right fit for the successful candidate's background, expertise, and career aspirations.

About ZURU 🚀

📍 ZURU is on a mission to disrupt industries, challenge the status quo, and catalyze change through radical innovation and advances in automation. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; and ZURU Edge is pioneering new-generation FMCG brands to better serve modern consumers.

📍 Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5,000 direct and indirect members across more than 30 international locations.

One of the largest toy companies in the world, our globally recognized and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns, and Smashers. Our global FMCG brands include MONDAY Haircare, Millie Moon, RASCALS, BONKERS Pet Treats, DAISE Beauty, and GUMI YUM Surprise and more!

📊 Role Purpose:

You will drive ZURU’s rapidly growing Consumer Goods business across Poland’s leading drugstore retailers, including Rossmann, Hebe, Super-Pharm, Natura, and DM. With full ownership of the channel P&L, you will develop and execute growth strategies, lead commercial negotiations, and build strong retail partnerships to maximize sales, profitability, and market share. This is a high-impact role for someone with an entrepreneurial mindset, a passion for ownership, and a drive to deliver results.

Disrupt the market by developing and executing customer strategies that challenge established players and deliver better outcomes for consumers and customers.
Drive ZURU’s financial performance by maximizing sales and profitability, unlocking opportunities to reinvest in innovation and growth.
Build long-term strategic partnerships through impactful negotiations and Joint Business Plans that create value for both ZURU and our customers.
Drive ZURU’s strategy through customer advocacy and influence, leveraging insights to keep consumers at the heart of decision-making and accelerate commercial success.
Be a captain of culture for ZURU, championing our entrepreneurial mindset, collaborative spirit, and people-first approach as we continue to grow.

📌 Key Responsibilities:

Lead and Plan Financial Performance: You will be driving and exceeding key sales targets and performance metrics for the drugstore channel in Poland, covering Beauty & Personal Care, Pet Care and Baby Care. You'll guide internal forecasting and manage financial planning processes, overseeing financial operations.
Execute with Excellence: You will be maximizing the availability, visibility, and recognition of ZURU brands both in-store and online by managing distribution, displays, and marketing activations, focusing on strategic initiatives.
Collaborate and Lead Cross-Functional Teams: You will be leading cross-functional teams to exceed customer sales performance expectations, P&L goals, and supply metrics. You will work alongside the marketing team to design and execute campaigns, product launches, and promotions that enhance brand awareness and generate demand, effectively collaborating across various time zones to deliver results.
Manage Key Accounts and Customer Relationships: You will be developing and maintaining key account relationships and long-term customer partnerships to achieve mutually beneficial strategic and financial goals.
Develop Customer Strategies: You will be crafting customer strategies and influencing cross-functional support to secure the necessary tools and backing for market success.
Foster Team Culture and Development: You will be cultivating a team environment that supports innovative market disruption and rapid growth, while resolving business challenges, building relationships, and enhancing capability development.

💡 Skills & Experience Required:

3 - 6+ years’ experience working directly with top Polish drugstore and health & beauty retailers (Rossmann, Hebe, Superpharm, Natura, DM or similar), either in an account manager, category manager, or other customer-facing sales position
An Entrepreneurial mentality, acting as an owner of your business
Track record of advancement and hunger for growth in role and responsibility
Excellent communication, presentation and negotiation skills
Beauty & Personal Care, Pet Care or Baby Care experience preferred, but not necessary
Fluency in English and Polish

How You’ll Make an Impact?

Short-term impact: You drive immediate growth by executing on existing momentum, brand launches, and growth plans. Strong execution of retail strategies and merchant relationships leading increased space both in and out of aisle. Strong promotion plan.
Long-term impact: You build a strong, data-driven partnership with the Poland’s leading drugstore chains (Rossmann, Hebe, Superpharm, Natura and DM), you help to position the company as a category leader, driving sustainable growth and brand equity. Strategic planning, guided innovation plans with NPD, and ensuring adaptation to stay ahead of retail trends ensure that the company remains competitive.

LIFE@ZURU

At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.

At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else.

We recognise that ZURU’s success stems from our people and you can only be at your best when you are looking after yourself. ZURU encourages all our team members to invest in their wellbeing by providing an array of benefits and tools.

🌱 Culture for Growth – a high-performance environment with opportunities to stretch and succeed

🌎 Global Opportunities – work with colleagues and partners across Europe, Asia and the US

💡 A-Player Team – collaborate with some of the best talent in the industry

⚡ ZURU – Tomorrow Reimagined

🚀ZURU.com

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