Knowledge & Content Manager
Key Responsibilities<\/span><\/span><\/b><\/span><\/span>
<\/h3>Content Development & Capacity Building<\/span><\/span><\/b><\/span><\/span>
<\/p><\/li><\/ol>Explore, Consult, Design and develop structured training modules and toolkits tailored to the capacity\-building needs of disability NGOs.<\/span><\/span><\/span><\/span>
<\/p><\/li>Collaborate with consultants and subject matter experts to ensure content quality, technical accuracy, and sector relevance.<\/span><\/span><\/span><\/span>
<\/p><\/li>Develop facilitator guides, participant handouts, and e\-learning formats that are engaging, inclusive, and accessible.<\/span><\/span><\/span><\/span>
<\/p><\/li>Co deliver capacity building trainings/webinars/orientation sessions on organization development and other relevant topics. <\/span><\/span><\/span><\/span>
<\/p><\/li><\/ul>Knowledge Management (KMS) System<\/span><\/span><\/b><\/span><\/span>
<\/p><\/li><\/ol>Establish and manage the project\u2019s <\/span><\/span><\/span><\/span>Knowledge Management System<\/span><\/span><\/b><\/span><\/span>, ensuring systematic archiving of frameworks, SOPs, case studies, and best practices.<\/span><\/span><\/span><\/span>
<\/p><\/li>Curate external resources and global best practices, making them easily accessible for disability NGOs.<\/span><\/span><\/span><\/span>
<\/p><\/li>Drive usage and adoption of the KMS among ecosystem partners through orientations and follow\-ups.<\/span><\/span><\/span><\/span>
<\/p><\/li><\/ul>Learning Management System (LMS)<\/span><\/span><\/b><\/span><\/span>
<\/p><\/li><\/ol>Lead the setup and rollout of a <\/span><\/span><\/span><\/span>Learning Management System<\/span><\/span><\/b><\/span><\/span> to host training content, online courses, and peer\-learning modules.<\/span><\/span><\/span><\/span>
<\/p><\/li>Work with vendors/consultants to design LMS features suited to NGO participants (accessibility, multilingual content, discussion forums).<\/span><\/span><\/span><\/span>
<\/p><\/li>Ensure at least 90% adoption and engagement among NGO cohorts using the LMS.<\/span><\/span><\/span><\/span>
<\/p><\/li><\/ul>
<\/div>Knowledge Capture & Documentation<\/span><\/span><\/b><\/span><\/span>
<\/p><\/li><\/ol>Document learnings, case studies, and outcomes from workshops, round tables, and field practices.<\/span><\/span><\/span><\/span>
<\/p><\/li>Produce knowledge briefs, reports, and communication pieces that highlight APD\u2019s leadership in ecosystem building.<\/span><\/span><\/span><\/span>
<\/p><\/li>Maintain online repository of all partner documentation including MoUs, compliances and other relevant records.<\/span><\/span><\/span><\/span>
<\/p><\/li><\/ul>
<\/p>
Reporting & Communications Support<\/span><\/span><\/b><\/span><\/span>
<\/p><\/li><\/ol>Support donor reporting, quarterly reviews, and presentations <\/span><\/span><\/span><\/span>
<\/p><\/li>Contribute to external communications through blogs, sector notes, and knowledge showcases.<\/span><\/span><\/span><\/span>
<\/p><\/li><\/ul>
<\/div><\/span>
Requirements<\/h3>Qualifications & Experience<\/span><\/span><\/b><\/span><\/span>
<\/h3>Master\u2019s or Bachelor\u2019s degree in Social Work, Education, Social Sciences, Communications, etc.<\/span><\/span><\/span><\/span>
<\/p><\/li>3\-5 years of experience in <\/span><\/span><\/span><\/span>content development, instructional design, knowledge management, or digital learning systems<\/span><\/span><\/b><\/span><\/span> (experience in the NGO/social sector preferred).<\/span><\/span><\/span><\/span>
<\/p><\/li>Strong writing and documentation skills, with ability to translate technical content into simple, actionable learning.<\/span><\/span><\/span><\/span>
<\/p><\/li>Working Proficiency with LMS/KMS platforms ( Moodle, Articulate, SharePoint, or equivalents).<\/span><\/span><\/span><\/span>
<\/p><\/li>Understanding of accessibility standards and disability\-inclusive communication is desirable.<\/span><\/span><\/span><\/span>
<\/p><\/li><\/ul>Skills & Competencies<\/span><\/span><\/b><\/span><\/span>
<\/h3>Instructional design and curriculum development<\/span><\/span><\/span><\/span>
<\/p><\/li>Capacity Building modules development and co\-delivery<\/span><\/span><\/span><\/span>
<\/p><\/li>Learning module creation (toolkits, facilitator guides, participant handbooks)<\/span><\/span><\/span><\/span>
<\/p><\/li>E\-learning content development <\/span><\/span><\/span><\/span>
<\/p><\/li>Knowledge Management System (KMS) design and administration<\/span><\/span><\/span><\/span>
<\/p><\/li>
Content Development & Capacity Building<\/span><\/span><\/b><\/span><\/span> Explore, Consult, Design and develop structured training modules and toolkits tailored to the capacity\-building needs of disability NGOs.<\/span><\/span><\/span><\/span> Collaborate with consultants and subject matter experts to ensure content quality, technical accuracy, and sector relevance.<\/span><\/span><\/span><\/span> Develop facilitator guides, participant handouts, and e\-learning formats that are engaging, inclusive, and accessible.<\/span><\/span><\/span><\/span> Co deliver capacity building trainings/webinars/orientation sessions on organization development and other relevant topics. <\/span><\/span><\/span><\/span> Knowledge Management (KMS) System<\/span><\/span><\/b><\/span><\/span> Establish and manage the project\u2019s <\/span><\/span><\/span><\/span>Knowledge Management System<\/span><\/span><\/b><\/span><\/span>, ensuring systematic archiving of frameworks, SOPs, case studies, and best practices.<\/span><\/span><\/span><\/span> Curate external resources and global best practices, making them easily accessible for disability NGOs.<\/span><\/span><\/span><\/span> Drive usage and adoption of the KMS among ecosystem partners through orientations and follow\-ups.<\/span><\/span><\/span><\/span> Learning Management System (LMS)<\/span><\/span><\/b><\/span><\/span> Lead the setup and rollout of a <\/span><\/span><\/span><\/span>Learning Management System<\/span><\/span><\/b><\/span><\/span> to host training content, online courses, and peer\-learning modules.<\/span><\/span><\/span><\/span> Work with vendors/consultants to design LMS features suited to NGO participants (accessibility, multilingual content, discussion forums).<\/span><\/span><\/span><\/span> Ensure at least 90% adoption and engagement among NGO cohorts using the LMS.<\/span><\/span><\/span><\/span> Knowledge Capture & Documentation<\/span><\/span><\/b><\/span><\/span> Document learnings, case studies, and outcomes from workshops, round tables, and field practices.<\/span><\/span><\/span><\/span> Produce knowledge briefs, reports, and communication pieces that highlight APD\u2019s leadership in ecosystem building.<\/span><\/span><\/span><\/span> Maintain online repository of all partner documentation including MoUs, compliances and other relevant records.<\/span><\/span><\/span><\/span> Reporting & Communications Support<\/span><\/span><\/b><\/span><\/span> Support donor reporting, quarterly reviews, and presentations <\/span><\/span><\/span><\/span> Contribute to external communications through blogs, sector notes, and knowledge showcases.<\/span><\/span><\/span><\/span> Master\u2019s or Bachelor\u2019s degree in Social Work, Education, Social Sciences, Communications, etc.<\/span><\/span><\/span><\/span> 3\-5 years of experience in <\/span><\/span><\/span><\/span>content development, instructional design, knowledge management, or digital learning systems<\/span><\/span><\/b><\/span><\/span> (experience in the NGO/social sector preferred).<\/span><\/span><\/span><\/span> Strong writing and documentation skills, with ability to translate technical content into simple, actionable learning.<\/span><\/span><\/span><\/span> Working Proficiency with LMS/KMS platforms ( Moodle, Articulate, SharePoint, or equivalents).<\/span><\/span><\/span><\/span> Understanding of accessibility standards and disability\-inclusive communication is desirable.<\/span><\/span><\/span><\/span> Instructional design and curriculum development<\/span><\/span><\/span><\/span> Capacity Building modules development and co\-delivery<\/span><\/span><\/span><\/span> Learning module creation (toolkits, facilitator guides, participant handbooks)<\/span><\/span><\/span><\/span> E\-learning content development <\/span><\/span><\/span><\/span> Knowledge Management System (KMS) design and administration<\/span><\/span><\/span><\/span>
<\/p><\/li><\/ol>
<\/p><\/li>
<\/p><\/li>
<\/p><\/li>
<\/p><\/li><\/ul>
<\/p><\/li><\/ol>
<\/p><\/li>
<\/p><\/li>
<\/p><\/li><\/ul>
<\/p><\/li><\/ol>
<\/p><\/li>
<\/p><\/li>
<\/p><\/li><\/ul>
<\/div>
<\/p><\/li><\/ol>
<\/p><\/li>
<\/p><\/li>
<\/p><\/li><\/ul>
<\/p>
<\/p><\/li><\/ol>
<\/p><\/li>
<\/p><\/li><\/ul>
<\/div><\/span>Requirements<\/h3>
Qualifications & Experience<\/span><\/span><\/b><\/span><\/span>
<\/h3>
<\/p><\/li>
<\/p><\/li>
<\/p><\/li>
<\/p><\/li>
<\/p><\/li><\/ul>Skills & Competencies<\/span><\/span><\/b><\/span><\/span>
<\/h3>
<\/p><\/li>
<\/p><\/li>
<\/p><\/li>
<\/p><\/li>
<\/p><\/li>