KY11 -Customer Service officer [Rotating shift | Call center exp | Up to $2500]
Customer Support Officer
Contractual role (opportunity to convert to a permanent role based on performance)
$2200 to $2500
Location: Kaki Bukit Singapore
Rotating Shift (Morning: 7am-4pm or Afternoon: 1:30pm-10:30pm), off 2 days per week or
Permanent Night Shift (10pm-7am), off 2 days per week (Night shift allowances $10 per night shift)
On the job training is provided. First month training conducted during office hours (8am-5pm).
Job Description
- Liaise with customer on work programs and service activities
- Liaise with the operation coordinators on work schedules, manpower allocation and scheduling
- Answer and record all incoming requisition from customer
- Disseminate work requests to operation teams
- Updating of work orders and schedules
- Prepare calls records summary including subcontractors work request
- Ensuring tools and equipment are issued and returned in proper working condition
- Data entry of records
- Other duties as when assigned by Supervisors
Job Requirements
- Minimum GCE O Level, NITEC or equivalent
- Applicants with call center or customer service experience will have an added advantage.
- Must be willing to work on shift schedules
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WhatsApp: https://wa.me/6596112291 (Kyra)
Voon Yih Boon Reg No: R22106724 | The Supreme HR Advisory Pte Ltd EA No: 14C7279