L2 Application Support

Requirements:

• At least

5 years working in an L2 Application Support Environment

which mainly involves Incident and Problem Management in Banking industry

• Experience in application implementation projects in financial institutions would be advantageous.

• Strong analytical and problem-solving skills.

• Ability to perform impact analysis in a structured manner.

• Good verbal & written communication skills.

• Proactive and able to work independently and under pressure.

• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Must-have Tech Skills / Framework:

Core technical competency must require:

• Basic knowledge on end-to-end web-based application infrastructure