accorhotel

Laundry Valet, Casual (0-hour contract), The Savoy Hotel

Show

Job title: Laundry Valet, Casual (0-hour) contract

Department: Housekeeping

Inspired & supported by: Laundry Supervisor

Salary: £18,27 per hour including service charge

Shift hours are 06:30 to 15:00 and 15:00 to 23:30. Please note that we require flexibility Monday to Sunday for the noted early and late shifts.

Your purpose will be:

To be a key player at the heart of our operation. Taking pride in providing a high standard of work in the linen room with guest and colleague laundry, dry cleaning and pressing.

You will be accountable for:

  • Preparing the linen to help set the teams up for success during the day.
  • Handling guest requests, belongings and personal items with the utmost care, security and discretion.
  • Preparation and delivery of essential stock promoting a one team mind set
  • Keeping a clean and tidy work environment at all times

Your key responsibilities & contribution will be:

  • Collecting, processing and delivering laundry, dry cleaning and pressing for guests
  • Assist with packing/unpacking/room moves for guests
  • To accurately record and charge all items
  • Sewing and garment repairs
  • To operate laundry equipment correctly
  • To assist in controlling linen stocks and linen inventories
  • To accurately process and distribute staff uniforms communicating damage and missing items
  • To ensure all communications with guests are in line with service standards
  • To keep the linen room and equipment clean and tidy at all times
  • Other duties as specified by Housekeeping leadership

What you will need to do this role:

Essential:

  • The ability to prioritise and organise yourself
  • Warm, enthusiastic and positive personality with the ability to build trusting relationships with others.
  • Able to work under pressure and at high speed.
  • Frequently kneeling, pushing, pulling, lifting, carrying, reaching, standing and walking.
  • CAN DO attitude and able to adapt to changes
  • Problem solving abilities
  • Attention to detail
  • Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly
  • The desire to develop your skills to include luggage service, laundry services and other operating equipment (shampoo machine, washing machines, dryers, ironer)

Desirable:

  • 1 year minimum experience in the Hospitality Industry preferred. And 6 months minimum in laundry.
  • Flexibility. Working between Monday to Sunday.

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

What’s in it for you?

  • Competitive salary, pension
  • Accrued holidays
  • Exclusive discounts:
    • Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
    • 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
    • 20% off at other Gordon Ramsay restaurants and Restaurant 1890
  • Colleague restaurant, interfaith prayer room and wellness room
  • Laundry services for all colleagues
  • Gym access
  • Local discounts for F&B and retail