Lead Ambassador - Job FAIR

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Lead Ambassador

JOB FAIR Date: Friday, May 1st, 2026, Time: 8 AM - 3 PM

Employee Type: Full-Time

Job Type: Hospitality/Healthcare

LOCATION: 8260 WILLOW OAKS CORPORATE DR, STE #850 Fairfax, VA 22031

Email contact: Vmagnerou@mhs97.com

Experience: High School Diploma/ GED and 1 year of related experience

Job Summary

The Lead Ambassador supports the team of Greeters and Ambassadors and helps ensure everything runs smoothly during each shift. In addition to performing regular Ambassador duties, the Lead helps train new staff, monitors team performance, and supports the MHS Manager or Team Lead with daily operations.

Note: Lead Ambassadors may be responsible for performing all functions.

Key Responsibilities

Greet and assist patients and visitors just like other Ambassadors, while setting a strong example

Fill in for team members during lunch breaks or other time away from their post

Walk around regularly to check on team performance and offer support

Help train new team members and retrain staff when needed

Coach Ambassadors to improve customer service and teamwork

Assist with making team schedules and keeping track of time and attendance

Report any problems or concerns to the MHS Team Lead or Manager

Keep all work areas clean, safe, and organized

Maintain patient and staff privacy at all times in accordance with HIPAA guidelines.

Report any accidents to the manager immediately

Performs other duties as assigned.