Lead Clinician - Mobile Crisis New Mexico ALB
The Mobile Crisis Lead Clinician is responsible for providing direct clinical leadership and oversight to the Mobile Crisis Team. This role involves managing the assessment and intervention of individuals in behavioral health crises in community settings. The Lead Clinician provides supervision and guidance to other team members, ensuring that crisis interventions are effective, compassionate, and delivered with a focus on de-escalation and safety. Additionally, this position ensures that clients receive referrals appropriate to their level of care needs and that the team adheres to clinical standards and best practices.
Why Choose New Mexico Solutions?
New Mexico Solutions is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.
We offer:
- Competitive pay
- Comprehensive benefits (health, dental, vision, Telehealth)
- Paid time off + 9 holidays
- Retirement plan options
- Tuition reimbursement + free CEUs
- Clinical supervision
- Wellness & employee assistance programs
- Mileage reimbursement for work related travel
- Public Service Loan Forgiveness (PSLF) - eligible employer
- Eligible clinical positions may qualify for the National Health Service Corps (NHSC) Loan Repayment Program
Essential Functions:
Clinical Leadership and Oversight:
- Provide clinical leadership and direction to the Mobile Crisis Team, ensuring that all team members deliver appropriate crisis intervention services in accordance with program goals and best practices
- Oversee the clinical assessment process, including the evaluation of individuals in crisis, the formulation of diagnostic impressions, and the development of initial crisis intervention plans
- Provide direct clinical supervision and support during complex or high-risk cases, including debriefing after the intervention is complete
- Build and maintain strong relationships with community partners, including law enforcement, emergency medical services, hospitals, and mental health providers, to ensure coordinated crisis response and client referrals
- Participate in community outreach and education to raise awareness about the Mobile Crisis Team and promote its services
Crisis Intervention
- Respond promptly when children, families and adults are experiencing a crisis that puts them at great risk for hospitalization or other higher out of home levels of care.
- Assess crises through risk assessment, management, crisis prevention, intervention and engage as appropriate to help de-escalate crises and promote stability and recovery.
- Perform a range of services related to the assessment, coordination of care, psychoeducation, and/or brief treatment of individuals experiencing crises, in the school, home, community, or in the outpatient clinic setting.
- Utilize Consumer Directed Outcome Informed Care in assessments and clinical treatment episodes.
- Coordinate referral and transition for engaged clients once stabilization is established
- Be able to have a flexible work schedule and participate in an on-call (waiting to engage) rotation.
Supervision and Staff Development
- Supervise and support mobile crisis clinicians, peer support specialists, and case managers, offering guidance in crisis interventions, documentation, and follow-up care
- Provide ongoing coaching, feedback, and performance evaluations for team members, fostering a collaborative and supportive work environment
- Ensure that all team members receive appropriate training and continuing education in crisis intervention techniques, behavioral health assessment, de-escalation methods, trauma-informed care, and other evidence-based practices
- Promote professional development opportunities for team members, encouraging skills growth and expanding knowledge related to behavioral health crisis management
Program Management & Quality Improvement
- Ensures compliance with NM rules and regulations for Mobile Crisis services.
- Assist in the ongoing development and refinement of mobile crisis protocols, ensuring the program operates with the highest clinical standards and in compliance with regulations
- Participate in the evaluation and continuous quality improvement efforts to enhance the effectiveness of the mobile crisis program
- Collect, review, and document data related to mobile crisis interventions, including client outcomes, service utilization, and response times, to support program assessments and improvements
- Maintain accurate, timely and confidential documentation in accordance with HIPAA and program requirements
- Performs other related duties as assigned.