Lead Experience Technician - Mission Success Leader
This is a remote position.
Goals and Outcomes:
The Mission Success Leader is responsible for leading our client missions to success. This includes setting up, installing, operating, testing, and troubleshooting Audio/Video/Control and related equipment to create an experience that will help our clients impress their audience.
Essential Responsibilities:
- Mentor and coach technicians
- Understand and review all drawings so that all related information, Schedules and documentation is understood.
- Verify all of the drawings, code, site pictures, and job description are complete and you have access to them.
- Assemble and test equipment racks per the rack build schedule.
- Ensure the equipment is programmed, configured and tested before onsite installation.
- Make certain all cables, connectors, hardware and tools needed to complete the project are available and collected.
- Maintain a clean an organized vehicle with appropriate tools, ladders and safety equipment.
- Inventory and deliver all equipment to the job site.
- Complete walk through of the site with the PM and go over all details of the installation.
- Verify working times and access to the workspace.
- Install all equipment per ASW documentation and standards.
- Perform minor DSP changes and load control code as necessary.
- Ensure that the job is completed to ASW and industry standards for a safe and fully functional system.
- Update mission progress in Adobe Construction Cloud and Zoho Projects at the end of each day.
- Ensure that all equipment is connected per the drawings.
- If the drawings are incorrect for functionality, mark the necessary changes accordingly in Autodesk Build.
- Ensure that every wire has a label and it is marked according to the drawings.
- Ensure that the trash is disposed of and the site is cleaner than it was when you arrived.
- Work with the Field Engineer to perform and document system commissioning.
- Submit all changes to engineering for as-built drawings.
Requirements
- CTS-I or BICSI Technician Certification
- Excellent written and verbal communication skills
- Proven customer service experience
- IP networking knowledge
- AV system troubleshooting skills
- Setup and load code into Control Systems (Q-Sys, Crestron, AMX, Extron, etc…)
- Setup and load code into DSP (Q-Sys, Biamp, etc…)
- Terminate Fiber
- Install and configure Interactive displays
- Wireless Microphone frequency coordination
- Video Wall setup and configuration
- Occasional after hours and/or travel may be required.
Benefits
- Free Employee Health Benefits (Cigna)
- Dental & Vision Available
- 401K & HSA with company match
- Profit sharing bonus
- Sam's or CostCo Membership
- Use of Discount Tire fleet discount
- Working with an amazing team and cool gear!
- Company vehicle (Ford Maverick or Bronco Sport)
- Financial assistance with AVIXA and other certifications
Originally posted on Himalayas