Lead Fountain Worker - Starbucks Lobby- Steady Extra (Harrah's LV)
The Lead Fountain Worker contributes to store success by ensuring service experience standards are met and surpassed at all times during the shift. An additional component of this job is to assist management with daily operating procedures such as maintaining quality store operations, accurately handle cash register transactions, maximizing financial contributions and directing team member development.
Trains new Fountain Workers on Starbucks & Caesars service & processes.
Follows and directs other to follow store policies and procedures for operational flow at each station.
Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner.
Organizes work throughout the store in a manner that facilitates efficient customer service and profitable operations.
Follows health, safety and sanitation guidelines for all products.
Performs and directs others to complete the cleaning and operational tasks in accordance with the store duty rosters.
Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products.
Provides quality beverages, whole bean, and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products.
Places orders and performs special projects to assist with shift operations.
- Must have 6 months previous barista experience, Starbucks experience preferred.
- Work requires effective communication in English, both verbal and written form in a professional manner.
- Must present a neat and professional appearance.
- Work requires attention to detail and accuracy.
- Work requires interactions with customers, public and co-workers.
- Work requires use of a computer and/or cash register.
- Previous experience as a barista trainer or training baristas.