Manager- Healthcare Compliance & IT Operations

Responsibilities: <\/b>
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\u2022 Lead / Manage Compliance Program Implementation in conjunction with Operations and other
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Functional Leads
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\u2022 Developing and monitoring key compliance risk indicators
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\u2022 Supervising Information System policy compliance, SOC, vulnerability assessment, vendor
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management and regulatory compliance
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\u2022 Managing operations compliance team, controls definition, implementation and periodic evaluation
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of design and operating effectiveness
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\u2022 Steering roll\-out of audit frameworks (ops. compliance, delivery excellence) for internal and
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customer engagements.
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\u2022 Driving business process improvement projects; developing audit budget and undertaking resource
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planning.
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\u2022 Ensuring adequate Data Security controls within process, prevention of data leakage with
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increasing digitization
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\u2022 Directing monthly, quarterly & annual audits; guiding assigned auditors for ensuring adherence to
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established system controls
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\u2022 Partnering with external audit firms for control requirement and audit plan finalization
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\u2022 Delivering successful audits and re\-certification results
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\u2022 Identifying the information security needs and risk assessment before projects go\-live
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\u2022 Administering overall security deliverables, ensuring SLA compliances are met by vendors and
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providing good levels of services for all clients.
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\u2022 Liaising with service delivery and external auditors for observations/non\-conformity closure within
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agreed timeline.
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\u2022 Managing client directed and statutory compliance guidelines as may be specified from time to
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time.
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\u2022 Advising the teams to identify root causes and implementing solutions to close the gaps
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\u2022 Managing awareness amongst employee base relating to compliance requirements and policies as
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applicable. Training Operations Team as per requirements.
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\u2022 Should be responsible for the front\-end discussions relating to compliance and regulatory issues
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Requirements<\/h3>
Skills and Requirements:<\/b>
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\u2022 Bachelors, Masters or Diploma in Computer Science, Information Systems Management,
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Mathematics, Accounting/Auditing, Cybersecurity or other related fields
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\u2022 In\-depth and hands\-on experience of the following compliance requirements: PCI QMS, SOC,
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HIPAA, Audits, ISMS and ISO
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\u2022 6+ years of experience in IT/IS Security Compliances/Consulting
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\u2022 2+ years working in highly regulated industries (e.g. financial services, healthcare, and energy,
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telecommunications), including direct work experience with global audit and compliance
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frameworks
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\u2022 Must have good presentation skills with the ability to prepare reports and presentations
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\u2022 Attention to detail and hands on with execution
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\u2022 Sound technical writing, documentation, and communication skills are required
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\u2022 Functional awareness of both information system platforms with a strong IT technical
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understanding and aptitude for analytical problem\-solving.
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\u2022 Agile mind, able to \u201csee\u201d the complexities of procedures and regulations
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\u2022 Excellent interpersonal skills and professional demeanor
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\u2022 Certified compliance professionals is a plus
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Industry Preference \u2013 BPO/ITES, preferably exposed to a healthcare process
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