Lead Parking Enforcement Officer

Parking Enforcement Supervisor

The Parking Enforcement Supervisor provides field leadership and operational support for Parking Enforcement Officers across multiple locations. This position performs the duties of a Parking Enforcement Officer while serving as the primary point of contact for enforcement staff, ensuring operational consistency, supporting employee training, and communicating procedural updates. The Parking Enforcement Supervisor works closely with management to maintain service standards while providing day-to-day guidance to field personnel.

Duties and Responsibilities

· Patrol enforcement areas by vehicle or on foot to ensure compliance with parking ordinances and regulations.

· Write warnings and citations for illegally or improperly parked vehicles.

· Observe and report hazardous conditions such as damaged signs, missing traffic controls, or unsafe conditions.

· Serve as the primary field contact for Parking Enforcement Officers.

· Provide day-to-day guidance and operational support to enforcement personnel.

· Rotate among assigned patrol routes to ensure consistency in enforcement practices and operational standards.

· Train newly hired Parking Enforcement Officers.

· Assist management in implementing operational initiatives.

· Troubleshoot field issues and elevate concerns to management when appropriate.

· Maintain and care for all company-issued equipment.

· Perform related duties as assigned

· Comply with all company policies and procedures.

Minimum Qualifications

· High school diploma or equivalent.

· At least 19 years of age.

· Valid driver's license with an acceptable driving record.

· Previous parking enforcement, security, public safety, or related operational experience preferred.

· Previous experience training, mentoring, or supporting employees preferred.

· Ability to work a flexible schedule including evenings, weekends, and holidays.

· Strong verbal and written communication skills.

Knowledge, Skills, Abilities

· Excellent communication and interpersonal skills.

· Strong problem-solving and decision-making skills.

· Ability to remain calm in stressful situations.

· Ability to work independently with minimal supervision.

· Strong organizational and time management skills.

· Ability to train employees.

· Positive attitude and customer service mindset.

· Ability to adapt to changing operational needs.

· Ability to build positive relationships with coworkers and management.

Special Requirements

Applicants must possess or pass the following:

· Background Check

· Drug Screening

· Valid Driver’s License

Working Conditions

This position works primarily outdoors and has exposure to multiple weather conditions including heat, cold, wind, rain, and snow. The position requires prolonged standing, walking, driving, and working around moving vehicles. The position may involve working evenings, weekends, and holidays based upon operational needs.

Disclaimer

The information provided above is intended to describe the general nature and level of work being performed by people assigned to this classification. The essential functions of the position listed are not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel within this classification.

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That’s not marketing lingo, it’s the truth. Come meet us and you be the judge.

***Equal Employment Opportunity