Lead Restoration Technician

What you'll do

Lead a team of water mitigation technicians in executing water damage restoration projects, ensuring timely completion and adherence to quality standards.
Conduct thorough assessments of water damage situations, identifying the source of water intrusion and extent of damage.
Develop and implement effective mitigation plans to minimize further damage and restore affected properties to pre-loss condition.
Coordinate with the mitigation manager, project managers, and clients to ensure clear communication and alignment of expectations throughout the restoration process.
Supervise and participate in the extraction of water, drying of affected areas, and removal of damaged materials.
Oversee the setup and monitoring of drying equipment, including dehumidifiers and air movers, to expedite the drying process.
Conduct quality inspections to verify that restoration work meets industry standards and client satisfaction.
Train and mentor junior technicians to enhance their skills and knowledge in water damage restoration techniques and safety protocols.
Ensure compliance with all regulatory requirements, safety guidelines, and company policies.
Maintain accurate documentation of project activities, including work performed, materials used, photo documentation, and equipment readings.
All other duties as assigned.

Qualifications

High school diploma or equivalent; additional certification or training in water damage restoration is preferred.
Minimum of [3] years of experience in water damage restoration, with demonstrated expertise in mitigation techniques and equipment.
Proven leadership abilities with experience in supervising and motivating teams.
Strong technical aptitude and familiarity with industry-standard tools and equipment used in water mitigation.
Excellent problem-solving skills and the ability to adapt quickly to changing circumstances.
Effective communication and interpersonal skills, with the ability to interact professionally with team members and other stakeholders.
Detail-oriented with a commitment to delivering high-quality workmanship and customer service.
Valid driver's license and clean driving record.
This job description is intended for internal use within the organization and serves as a guide for the responsibilities and qualifications of the Lead Water Mitigation Technician role.
Water damage restoration: 1 year (Preferred)
License/Certification:
Driver's License (Required)
IICRC Certification (Preferred)

Education

Benefits

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