Lead, Sales Operations, Country and Channel Performance
What you'll Do:
- Sales & Customer Performance Measurement
- 1) Lead tracking of country and channel performance against targets, including volume, revenue, and profitability metrics.
- 2) Develop and maintain performance dashboards that provide clear and actionable insights.
- Weekly Sales Review & Governance
- 1) Drive structured weekly sales review cadence, ensuring consistent reporting, issue identification, and action tracking.
- 2) Facilitate discussions with market teams to identify gaps, root causes, and corrective actions.
- Business Performance Management
- 1) Identify underperformance drivers and partner with markets to develop recovery plans.
- 2) Monitor execution of action plans and ensure follow-through on commitments.
- 3) Lead Sales Review that will be fed in the global sales review meetings
- Multi-Country Coordination
- 1) Ensure consistency in reporting standards and performance measurement across markets.
- 2) Benchmark performance across countries and identify best practices for scaling.
- Insights & Analytics Integration
- 1) Translate performance data into insights that support decision-making and prioritization.
- 2) Highlight trends, risks, and opportunities across channels and markets.
What Will Set You Apart
- Strong understanding of sales and customer performance management, including KPI tracking (volume, revenue, mix, profitability)
- Ability to build and manage performance dashboards and reporting tools that drive visibility and action
- Experience running structured weekly/monthly business reviews, with clear issue identification and follow-through
- Strong analytical capability to identify performance gaps, root causes, and improvement opportunities
- Ability to translate data into clear, actionable insights for Sales and leadership teams
- Strong coordination skills across multi-country and multi-channel environments
- High attention to detail with ability to ensure data accuracy, consistency, and reporting discipline
- Effective stakeholder management with Sales teams to drive accountability and execution
What We're Looking For
- 6–10 years in Sales Operations, Business Analytics, or Commercial Performance roles
- Proven experience managing sales performance tracking, reporting, and business reviews
- Experience working with multi-country or regional sales teams preferred
- Strong experience with reporting tools (Excel, Power BI, Tableau, or similar)
- Experience working with CRM systems (e.g., Salesforce) is a plus
- Bachelor’s degree in Business, Economics, or related field
- Experience in performance management, reporting automation, or analytics projects preferred
Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.