Lead/Senior UI/UX Designer

Job Purpose
This role is hired under Mandai X, the growth accelerator and venture building arm of Mandai Wildlife Group.

­­­­­­­­­­­­­­­­­­We live in a world where the delicate balance with nature has been disrupted. Reversing this trend will require a global effort of unprecedented speed and scale.

An impossible task alone.

Which is why we challenge ourselves to reach 1 billion consumers, as potential for change can only happen when many come together.

And this is where Mandai X can make a difference. Working to influence changes in attitudes, decisions and behaviours.

​Leveraging over 50 years of experience in inspiring people to value and protect nature as part of the Mandai Wildlife Group, our efforts will spark, catalyse and accelerate innovative ventures in completely new domains to drive growth and impact beyond boundaries. Eliminating the well-entrenched trade-offs faced between commercial, human and the planet’s wellbeing; and blending everything together so that these usual conflicts faced are aligned.

We will redefine what a better life means; and unleash humanity’s collective power to make this change through impactful ventures that enable and empower individuals and companies with everyday choices that not only help them, but also make the world a better place at the same time.

Welcome to Mandai X.

We are looking for an UI/UX Designer who has a passion for nurturing every child to become an everyday hero who drives positive change for himself / herself, others and the world, is concerned about animal welfare, wildlife conservation, and sustainability. As one of the first few hires on the venture, you will shape the product to speak to the voice of the customer with your creative design expertise.

Job Responsibilities
Design Strategy and Planning

• Drive product design outcomes across key product areas, setting design direction for complex and strategic initiatives

• Define and execute design strategies, sprint goals, and experience principles that align with user needs, business objectives, product priorities, and brand direction

• Communicate the product vision, experience strategy, and design rationale clearly to internal teams, external stakeholders, and senior decision-makers

Product Design Execution, Visual Design & Design Systems

• Create and execute low to high-fidelity designs, including user flows, wireframes, mockups, visual design comps, prototypes, and interaction states

• Shape the overall product and feature experience, ensuring individual features connect into a cohesive, intuitive, and scalable end-to-end user journey

• Produce high-quality visual design that elevates the clarity, consistency, credibility, and engagement of the user experience in line with the brand

• Design with consideration for regional and contextual user behaviours, ensuring solutions are relevant, practical, and user-appropriate

• Establish, maintain, and evolve the design system and style guide, including reusable components, patterns, interaction states, and visual standards

• Ensure designs follow established design system patterns while identifying gaps, inconsistencies, and opportunities for improvement

• Promote accessibility, usability, systems thinking, and scalable design best practices across all design work

User Research, Usability Testing & Iteration

• Lead stakeholder sessions, user research, ethnographic research, and design thinking workshops to uncover user needs, business requirements, pain points, and opportunity areas

• Translate research insights into clear, actionable design deliverables, including personas, user journeys, storyboards, system maps, user flows, wireframes, visual design comps, and prototypes

• Plan, facilitate, and synthesize usability testing for assigned features, flows, and experience journeys, turning findings into actionable recommendations for Product and Engineering teams

• Iterate designs based on user feedback, usability findings, stakeholder input, product insights, and business priorities to continuously improve the user experience

Cross-Functional Collaboration & Delivery

• Work closely with Product and Engineering to scope, iterate, and ship high-quality product features

• Partner with Product Management to plan and execute product design strategy, define priorities, and align design work with roadmap goals

• Collaborate with Engineering to resolve technical constraints while protecting UX goals, clarifying acceptance criteria, edge cases, and implementation details
  
• Work with Content, Marketing, Growth, and Business teams where required to support product launches, campaigns, and related design assets
  
• Represent the design function in cross-functional discussions, ensuring user needs, design quality, and business objectives are considered in decision-making
  

Job Requirements

• 5+ years of experience designing stellar B2C products end-to-end, preferably fullstack web or hybrid apps

• Experience working in a combination of early-stage ventures, digital product build and corporate environments

• Experience designing and delivering end to end UI and UX using tried and tested processes

• Strong experience to Agile delivery approach and related tools

• Excellent communication, presentation, and interpersonal skills

• Excellent fundamentals in design thinking, interaction design and visual design

• Experience coaching and mentoring others in Product Design

• Solid experience with wire-framing and prototyping as a means to explore and convey design solutions with portfolio demonstrating design process, shipped work and impact

• Solid experience using Human Centred Design techniques to understand user behaviour and expectations

Expertise in Figma, Miro, Notion, Adobe Creative Cloud suite (Photoshop, Illustrator) and other design tooling

Additional Skills/Good to Have

• Experience in Branding, Service Design, User Research and Project Management

• Experience in EdTech, Sustainability, AR Design, Game Design, Conservation or related fields

• Basic knowledge of 2D/3D design and animation is desired

• Experience in designing experiences for physical events and campaigns and worked with third-party vendors, contractors, clients and suppliers