Lead ServiceNow Developer

We are seeking an experienced Lead ServiceNow Developer with solid expertise in ITOM, CSDM and integrations to support the multi-source, service-aware and self-healing CMDB. In this role, you will collaborate closely with Product Owners and ServiceNow engineers to deliver future-proof, data-driven solutions that empower stakeholders across the organization. Responsibilities Collaborate with the Product Owner to assess incoming demands and ensure data-related solution decisions are future-proof Work with ServiceNow engineers to create, refine and realize user stories Remediate incidents and fulfill requests within your area of responsibility Apply creative thinking, both conceptually and practically, to solve complex challenges Create holistic solutions that address business and technical needs Empower business stakeholders to realize and govern data effectively Communicate clearly and empathetically with team members and stakeholders Requirements 5+ years of experience as a ServiceNow Developer Solid expertise in multi-source CMDB, discovery (patterns) and IRE governance Proficiency in IH-ETL, service mapping and APM/TPM Strong understanding of CSDM and the ServiceNow ITAM (HAM & SAM) and ITOM modules Capability to design holistic solutions and enable stakeholders to govern data Excellent communication skills, both clear and empathetic English proficiency at B2 level or higher