Lead Systems Engineer
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
This position works closely with application teams, infrastructure partners, security, and external clients to enable secure integrations, support onboarding, and maintain production stability for mission-critical data exchanges.
Your Primary Responsibilities:
- Platform Engineering & Operations
- Implement, operate, and support managed file transfer platforms, including IBM Connect:Direct (NDM), IBM DataPower (SFTP) and AWS Transfer Family for internal and external connectivity
- Monitor file transfer workflows to ensure high availability, throughput, and transaction success rates
- Troubleshoot production issues
- Participate in on-call rotations and support incident response for Tier-0 / Tier-1 platforms.
Client & Application Support
Support client and application onboarding activities by providing secure connectivity patterns, testing support, and production readiness validation
Partner with internal application teams and external clients to diagnose issues, optimize configurations, and resolve integration challenges
Maintain strong service reliability and operational SLAs for critical business workflows.
Security, Compliance & Audit
Enforce secure file transfer standards including encryption in transit, strong authentication, key management, and least-privilege access
Support audit and regulatory compliance efforts by maintaining enforceable controls, evidentiary artifacts, and documented operational procedures
Collaborate with security and technology risk teams on reviews, remediation efforts, and control enhancements.
Lifecycle Management & Resiliency
Execute platform lifecycle activities including upgrades, patching and decommissioning of end-of-life components
Contribute to disaster recovery planning, failover testing, and resiliency improvements to meet defined RTO/RPO objectives
Drive modernization initiatives focused on automation, cloud integration, and improved observability.
Automation & Operational Excellence
Develop and maintain automation for onboarding, configuration management, monitoring, and compliance reporting
Improve operational processes by reducing manual effort, improving MTTR, and increasing platform transparency
Maintain and enhance technical documentation, runbooks, and standardized onboarding patterns.
Qualifications:
Minimum of 6 years of related experience
Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
• Strong experience with managed file transfer technologies such as:
- IBM Connect:Direct (NDM)
- IBM DataPower (SFTP gateways)
- AWS Transfer Family
• Experience supporting high-volume, mission-critical production platforms
• Familiarity with Linux platforms, scripting, and operational tooling for troubleshooting and automation
Professional Skills
• Strong analytical and troubleshooting skills for complex, multi-system issues
• Ability to collaborate effectively with application, infrastructure, security, and external client teams
• Experience working in regulated environments with strict audit, risk, and compliance requirements
• Clear communication skills and ability to document operational and technical processes
• Experience with cloud-integrated file transfer patterns
• Exposure to automation tools (e.g., Ansible, CI/CD pipelines, infrastructure-as-code concepts)
• Familiarity with enterprise monitoring, logging, or SIEM integrations
• Experience supporting disaster recovery and resiliency testing initiatives
Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation