Legal Counsel
Company Overview
If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
#LI-HybridTeam Overview
Mobility and food delivery rely on a massive, complex ecosystem of B2B relationships. In this fast-paced environment, our Legal team doesn't just manage risk—we enable growth.
Stepping into this role means acting as a true "Product Lawyer" and business partner. You will thrive in this environment if you are ready to:
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Navigate the Gray Areas: Technology moves in sprints while the law moves in years. You’ll partner cross-functionally with Operations, Public Policy, and Product teams to shape strategies in the ever-evolving gig economy.
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Operate at the Intersection: Drive impact across high-stakes commercial partnerships, critical tech procurement, and the launch of cutting-edge new features.
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Balance Protection and Velocity: Deeply understand our unit economics and operational pain points to ensure legal safety without slowing down deals or onboarding.
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Drive Solutions: We don't want a lawyer whose default answer is "no." We need someone who confidently says: "Here is the risk, here is how we mitigate it, and here is the path forward."
Role Responsibilities
- Provide legal support to the Commercial, Product, Logistics and Operations teams on consumer, civil, and product matters across 99Food's delivery business
- Draft, review, and negotiate partnership agreements, service level agreements (SLAs), and contracts with restaurant integrators and logistics operators
- Monitor and analyze consumer protection trends (CDC), Civil Code (CC) updates, and digital marketplace regulations, providing legal guidance to internal stakeholders
- Support the roll-out of new app features, user communication journeys (CRM, push notifications), and trade marketing campaigns from a legal and compliance standpoint
- Review and constantly update Terms of Use, privacy notices, and internal communication guidelines for both customers and partner restaurants
- Work alongside the Customer Experience and Litigation teams to mitigate risk, analyze trends, and resolve systemic product issues related to Procon and consumer complaints
- Translate complex consumer (CDC) and civil (CC) legal requirements into clear, actionable recommendations for product managers (PMs) and UX designers
- Contribute to the development of internal risk mitigation policies and compliance frameworks related to platform and logistics operations
- Collaborate as needed with cross-functional and regional teams to support the alignment of operational structures and product rollouts across Brazil
Availability and adaptability to thrive in a fast-paced, product-driven environment
Role Qualifications
- Law degree with active bar registration (OAB)
- years post-bar experience, with a meaningful track record in digital law, consumer law (CDC), or product counseling
- Prior experience in product legal support, either in-house at tech/marketplace/delivery companies or at a law firm with a strong digital law and consumer practice
- Proven experience in reviewing mobile app features, marketing/user communication, terms of use, and negotiating logistics or B2B commercial agreements
- Advanced English proficiency
- Strong understanding of the Brazilian Consumer Defense Code (CDC), Civil Code (CC), and platform/marketplace ecosystem dynamics
EEO Statement
- We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.
We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.
This is our ongoing journey, with much more still to come.
We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD). I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms