Leisure Sales Agent
Primary Purpose:
Responsible for effectively presenting and selling our product to clients, generating maximum net sales volume that achieves or exceeds targeted goals and % mortgaged on sales contracts. Maintains a professional and ethical presentation. Committed to GPR's operating policies, procedures, sales and customer service philosophies.
Key Accountabilities/ Essential Function:
- Engages with sellers by telephone, mail, or in person to complete all proper forms to list seller timeshare intervals for sale with GPR.
- Recommends selling price to sellers to yield the desired net proceeds (requires ability to calculate simple math formulas).
- Negotiates mutual agreeable price between seller and buyer which both parties can agree is fair.
- Communicates with sales worksheets (and all other legally required documentation) accurately for timely submission to Contracts Department.
- Abides by Oregon laws and regulations governing real estate, timeshare and product sales.
- Presents and sells product to new clients utilizing only standardized, company-provided materials/ tools and presentations standards. Use of individual sales materials is strictly prohibited.
- Adheres strictly to sales price and finance terms provided by Management.
- Provides accurate and full disclosure of any materials/ facts related to sale in a timely manner.
- Assures all finance guidelines, first day incentives and contract procedures are followed.
- Conducts "cold" telephone sales to persuade timeshare sellers to list their timeshare week with GPR.
- Presents a professional sales presentation of products and serves and meets and/ or exceeds company and personal sales goals of assigned market/ line.
- Upholds all brand standards of the GPR product being sold.
- Represents the product and GPR in the highest degree of professionalism and integrity.
- Ensures proper business etiquette and responsibilities of the position are maintained at all times.
- Obtains thorough knowledge of and strictly adheres to all corporate and departmental policies and procedures.
- Strictly complies with all established work schedules - all overtime must be pre-authorized by assigned Sales Manager.
- Must attend all department sales training.
- Is accountable to and carries out all other reasonable requests by management.
- Fosters an environment of outstanding guest service for our owners and guests.
- Fosters an environment of Teamwork with all Associates and company departments.
- Conducts herself/ himself in a professional manner at all times whether interacting with internal staff or customers.
- Creates a team atmosphere that accomplishes the "Vision Statement" including the support of policies, procedures and philosophies.
- Complies with all applicable requirements for employees set out in the GPR Employee Handbook.
- Complies with established grooming standards and dress codes.
- Will be evaluated on at least an annual basis, and more frequently if deemed appropriate by Management.
Supportive Functions:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon particular requirements of GPR.
Attends all developmental / company programs and meetings
Able to work individually on a team of Sales professionals to achieve goals
Provides proper information and communication to all managers
Key Relationships;
- Timeshare Tour Customer
- Timeshare Owner
- Sales Agents
- Quality Assurance Team
- Contract Processor Team
- Marketing
- Administrative Team
- Leadership Sales & Marketing