Package Liaison \u2013 Downtown Seattle (Part Time 15\-30 Hours)<\/span>
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Luxer One is looking for a self\-disciplined, personable, organized and customer\-focused individual to provide package management services to luxury apartment buildings in the Downtown Seattle area. Come join our growing team!<\/span>
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This service representative will help organize and maintain package reception rooms/locker systems at apartment complexes located in the Downtown Seattle area. The service rep will visit their assigned property/properties multiple times a week, and perform various duties.<\/span>
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What You\u2019ll Do:<\/span>
<\/h3>- Provide in\-person support to residents having package questions/issues related to our system.<\/span>
<\/span><\/li>- Log recently\-delivered packages into the property's automated package management system<\/span>
<\/span><\/li>- Deliver packages to resident doors or in\-unit<\/span>
<\/span><\/li>- Organize packages within the room, to make it easier for residents to find their packages<\/span>
<\/span><\/li>- Identify aging/stale packages and prepare them to be returned to sender<\/span>
<\/span><\/li>- Email Correspondence with on\-site residents and property staff<\/span>
<\/span><\/li>- Serve as a primary liaison between the property, carriers and the package management provider support team<\/span>
<\/span><\/li>- Perform lightweight maintenance or troubleshooting on the locker/package room management system<\/span>
<\/span><\/li><\/ul>This is a part\-time role (15\-30 hours), but this role is also part of a new, expanding service program \u2013 with opportunities for growth as the program expands.<\/span>
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Requirements<\/h3>Who You Are:<\/span>
<\/h3>- Professional and Interpersonal. You will be working in upscale apartment buildings and will be expected to build and establish positive, friendly relationships with both property managers and residents.<\/span>
<\/span><\/li>- Access to reliable transportation (e.g. a personal car or access to Metro) Ideally, the candidate would live in or near the downtown Seattle area. <\/span>
<\/span><\/li>- Comfortable using technology and writing emails (you will be using a digital package management system and Gmail)<\/span>
<\/span><\/li>- Good organizational and independent problem\-solving skills<\/span>
<\/span><\/li>- Attention to detail<\/span>
<\/span><\/li>- Must be able to work effectively in environments with varying temperatures, including heat and cold, ensuring adherence to safety protocols<\/span>
<\/span><\/li>- Ability to move and arrange packages, some of which may be bulky (up to but not exceeding 60 lbs)<\/span>
<\/span><\/li>- At least 18 years old.<\/span>
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Benefits<\/h3>What\u2019s In It For You:<\/span>
<\/span><\/span><\/div>- You\u2019ll have opportunities to advance. We are fans of helping our employees learn different aspects of the business, be challenged with new tasks, mentored, and grow. We promoted 42% of our employees last year!<\/span>
<\/span><\/span><\/span><\/li>- As \u201cLuxens\u201d, we celebrate one another's differences and ideas. We're proud of our culture of diversity and inclusion \- and, we have programs that bring us together on important issues and provide educational opportunities for all employees.<\/span>
<\/span><\/span><\/span><\/li>- 401K with employer match<\/span>
<\/span><\/span><\/span><\/li>- Accrued PTO to relax, recharge, and rest<\/span>
<\/span><\/span><\/span><\/li>- Accrued Paid Sick Leave<\/span>
<\/span><\/span><\/span><\/li>- Employee Assistance Program<\/span>
<\/span><\/span><\/span><\/li>- Liaison Uniform and Equipment Provided<\/span><\/span>
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