Lifestyle Host (Sport Animator)
- Responsible for co-ordination and scheduling of guest’s activity, developing Yoga program and to ensure smooth and efficient communications with hosts and guests by providing efficient service in all secretarial and reservations functions.
- Ensure all dealings with guests at the Fitness areas to meet or exceed the resort operating standards.
- Ensure all vicinity areas are kept clean and well maintained at all times.
- Ensure the guest experience is relaxing and in accordance with the resort standards.
- Ensure the health and safety of guests and employees are paramount at all times.
- Ensure consistent guest experience development to ensure that innovation and uniqueness is maintained.
- Ensure proper inventories of all operating equipment are conducted in line with audit standards in order to effectively manage operational cost.
- Ensure that department follows hotels policies and procedures including health, hygiene, emergency and Fire prevention.
- Ensure that the department follows safety and maintain confidentiality for all guests and colleagues at all times.
- Able to promote and sell all programs (classes, activities, retail sale & service) to groups, conference, guests walk-in etc.
- Able to upsell and cross sell all programs.
- Able to implement and monitor up-selling strategies to maximise operational revenue.
- Able to analyse and interpret the needs of guest and offer appropriate options, solutions and resolutions.
- College diploma or equivalent qualifications
- Certification in massage therapy or aesthetics from a recognized school
- Minimum 1-2 years of experience in a supervisory position in a or related field
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel & Word
- Past experience of working in the Maldives
What is in it for you:
- Employee benefit card offering discounted rates in Accor Hotels Worldwide
- Develop your talent through learning programs by Academy Accor
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS