Low Voltage Systems Coordinator

SCOPE:

Responsible for installation, maintenance, troubleshooting, and repair of low-voltage systems across OCHA properties, including CCTV, fire alarm panels, access control, intrusion alarms, and related network devices. Provides technical support and training to staff and coordinates with Security, IT, and Facilities to ensure safe and compliant operations.

ACCOUNTABILITY:

Responsible to the Chief of Security through assigned supervisors.

DUTIES:

  • Install, configure, maintain, and repair low-voltage systems including CCTV/IP cameras, fire alarm panels, intrusion alarms, and access control systems.
  • Diagnose and resolve system faults, wiring issues, and device failures.
  • Perform inspections, testing, and preventive maintenance to ensure code compliance.
  • Assist with integrations between low-voltage systems and IT networks.
  • Support IT tasks such as workstation setup and basic troubleshooting as assigned.
  • Maintain accurate service records, schematics, wiring diagrams, and inventory tracking.
  • Monitor and coordinate work performed by vendors and contractors.
  • Respond to security and alarm system service requests and emergencies.
  • Provide training on system interfaces, software, and security technology as needed.
  • Provide on-call support for after-hours emergencies.
  • Perform other duties as assigned.