Loyalty Club Customer Communication Responsible
- Handle and respond to incoming written and verbal requests from sub-dealers and sales teams across all communication channels within the Loyalty Club,
- Ensuring timely handling and resolution of issues.
- Provide necessary guidance, support daily operations, and monitor request flows, while ensuring regular tracking and reporting
- Minimum associate’s or bachelor’s degree
- Strong written and verbal communication skills
- Proficient in basic MS Office applications
- Strong problem-solving skills
- Minimum 2 years of experience in a call center or customer solutions center