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Wedded Wonderland

Luxury Travel Consultant – Destination Weddings & Celebrations

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Luxury Travel Consultant, Sydney <\/span><\/span><\/b><\/span><\/span>
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Job Summary<\/span><\/span><\/b><\/span><\/span>
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Wedded Wonderland is seeking a <\/span><\/span>Luxury Travel Consultant<\/span><\/span><\/b> to deliver high\-touch, concierge\-level travel support for destination weddings, milestone celebrations, and their guests. This role supports complex, multi\-party travel arrangements in collaboration with senior luxury travel specialists, wedding planners, venues, and global travel partners.<\/span><\/span><\/span><\/span>
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The position requires precision, professionalism, and availability across weekends and holidays to ensure uninterrupted support during live wedding and travel periods.<\/span><\/span><\/span><\/span>
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Key Responsibilities<\/span><\/span><\/b><\/span><\/span>
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Travel Coordination and Research<\/span><\/span><\/b><\/span><\/span>
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  • Support the coordination of travel itineraries for destination weddings, honeymoons, guest travel, and post\-event extensions<\/span><\/span><\/span><\/span>
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  • Assist with accommodation, transfers, and experience arrangements aligned with wedding and celebration schedules<\/span><\/span><\/span><\/span>
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  • Ensure all travel components are accurate, date\-aligned, and appropriate for group and event\-based travel<\/span><\/span><\/span><\/span>
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  • Execute travel arrangements based on approved designs and plans prepared by senior luxury travel specialists<\/span><\/span><\/span><\/span>
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    Client, Guest, and Planner Communication<\/span><\/span><\/b><\/span><\/span>
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    • Communicate professionally with guests, planners, and partners via WhatsApp, email, and phone<\/span><\/span><\/span><\/span>
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    • Deliver calm, discreet, and culturally sensitive support to international and high\-expectation clients<\/span><\/span><\/span><\/span>
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    • Assist guests with travel\-related inquiries, logistics clarifications, and itinerary updates<\/span><\/span><\/span><\/span>
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    • Maintain professionalism when supporting emotionally sensitive events such as weddings and celebrations<\/span><\/span><\/span><\/span>
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      Operations and Issue Management<\/span><\/span><\/b><\/span><\/span>
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      • Monitor active travel bookings and guest movements during assigned shifts<\/span><\/span><\/span><\/span>
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      • Proactively identify potential conflicts or risks related to dates, rooming lists, arrivals, and transfers<\/span><\/span><\/span><\/span>
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      • Resolve standard travel issues independently and escalate complex matters to senior specialists when required<\/span><\/span><\/span><\/span>
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      • Maintain high responsiveness and accountability during weekend and holiday operations<\/span><\/span><\/span><\/span>
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        Administrative and CRM Support<\/span><\/span><\/b><\/span><\/span>
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        • Accurately log bookings, guest details, notes, and communications in internal CRM systems<\/span><\/span><\/span><\/span>
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        • Maintain organized, client\-ready documentation including itineraries and confirmations<\/span><\/span><\/span><\/span>
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        • Coordinate internally on billing support, confirmations, and operational follow\-ups<\/span><\/span><\/span><\/span>
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        • Ensure all records remain complete and current throughout the wedding or celebration lifecycle<\/span><\/span><\/span><\/span>
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          Supplier and Partner Coordination<\/span><\/span><\/b><\/span><\/span>
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          • Coordinate with hotels, transfer providers, and local service partners to support approved travel plans<\/span><\/span><\/span><\/span>
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          • Represent Wedded Wonderland professionally in all supplier interactions<\/span><\/span><\/span><\/span>
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          • Support relationship continuity between planners, venues, and travel fulfillment partners<\/span><\/span><\/span><\/span>
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          • Maintain awareness of key destination wedding and luxury travel locations globally<\/span><\/span><\/span><\/span>
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            Requirements
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            Job Requirements<\/span><\/span><\/b><\/span><\/span>
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            • Minimum <\/span><\/span>5 years\u2019 experience<\/span><\/span><\/b> in luxury travel, travel coordination, concierge services, hospitality operations, or related roles<\/span><\/span><\/span><\/span>
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            • Proven experience supporting complex itineraries and group travel<\/span><\/span><\/span><\/span>
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            • Strong written and verbal English communication skills<\/span><\/span><\/span><\/span>
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            • Comfortable managing communication across WhatsApp, email, and phone<\/span><\/span><\/span><\/span>
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            • High attention to detail when preparing guest\-facing itineraries and documentation<\/span><\/span><\/span><\/span>
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            • Ability to work independently and manage multiple priorities<\/span><\/span><\/span><\/span>
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            • Availability to support weekend and holiday operations as required<\/span><\/span><\/span><\/span>
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            • Experience supporting premium or high\-expectation clients<\/span><\/span><\/span><\/span>
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              Nice to Have<\/span><\/span><\/b><\/span><\/span>
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              • Exposure to destination weddings, events, or luxury travel environments<\/span><\/span><\/span><\/span>
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              • Experience working with international clients and distributed teams<\/span><\/span><\/span><\/span>
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              • Familiarity with CRM systems or travel coordination platforms<\/span><\/span><\/span><\/span>
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              • Background in hospitality, concierge services, or executive support<\/span><\/span><\/span><\/span>
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                This role focuses on execution excellence, experience protection, and operational precision within a luxury weddings and celebrations ecosystem.<\/span><\/span><\/span><\/span>
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                Requirements<\/h3>

                Application Process <\/span> <\/span> <\/b> <\/span> <\/span>
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                Apply through the job board and also email careers@thisiswondergroup.com <\/a> with the subject: <\/span> <\/span> <\/span> <\/span> \u201cTravel Consultant | Your Name\u201d <\/span> <\/span> <\/b> <\/span> <\/span>
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                Please include: <\/span> <\/span> <\/span> <\/span>
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                1. Three examples <\/span> <\/span> <\/b> <\/span> <\/span> of high\-value client experiences, luxury accounts, or premium brand events you have managed, including: <\/span> <\/span> <\/span> <\/span> <\/span><\/span><\/span><\/span>
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                    \- The client brief or project objective
                    \- Your strategic approach and personalized client service decisions
                    \- The results, sales performance, or client retention outcomes <\/span> <\/span> <\/span> <\/span> <\/ul>

                  • Your <\/span> <\/span> <\/span> <\/span> LinkedIn profile <\/span> <\/span> <\/b> <\/span> <\/span> and any relevant portfolio, lookbook, or professional links. <\/span> <\/span> <\/span> <\/span>
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                  • Complete a one\-way interview via this link that is also sent to your email: https://welcome.thisiswondergroup.com/public\-application/696dc71ae96715e04a2926ad <\/a> <\/span> <\/span> <\/span> <\/span>
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                    Shortlisted candidates will complete a paid trial session based on a real Wedded Wonderland client consultation or service brief. <\/span> <\/span> <\/span> <\/span>
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                    Final decisions are typically made within 48 hours after the trial session. <\/span> <\/span> <\/span> <\/span>
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                    We hire based on exceptional taste, client relationship management, and commercial judgment rather than years of experience alone. <\/span> <\/span> <\/span> <\/span>
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