Maintenance Technician-FT

LJA Mission Statement:

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.

Located in the Smoky Mountains of Western North Carolina, Lake Junaluska is a conference and retreat center that hosts over 50,000 overnight guests annually. We have over 400 lodging rooms, a campground, and meeting space for up to 2,000 people. All of our facilities are located on a scenic 1,200-acre campus which boasts panoramic views, abundant recreation opportunities, and a 200-acre lake. Our market ranges from youth groups to affluent leisure guests primarily from the Southeastern U.S.

Position Summary:

This position provides versatile, multi‑trade maintenance support to ensure safe, efficient, and reliable facility operations. The technician must be able to work a flexible schedule, including nights, weekends, holidays, and overtime, and must also participate in a rotating on‑call schedule.

Essential Functions

• Must possess excellent hospitality skills and a strong desire to foster an attitude of Christian hospitality to “exceed guest expectations”.

• Perform intermediate to advanced repairs to facilities, grounds, and company vehicles to include;

  • Plumbing

  • Electrical

  • HVAC Systems

  • Carpentry

  • Vehicle Maintenance and Repairs

• Responsible for the repairs or preventative maintenance of hotel equipment and structures as assigned.

• Responsible for checking, repairing or replacing electrical systems and/or units such as; TV’s, hotel room HVAC units, lighting systems, electric panels.

• Trouble shoot and repair plumbing issues such as; clogged toilets, repair leaky water pipes, tubs, showers, drains, and repair and/or replace related fixtures.

• Respond quickly to emergency situations such as power outages, elevator failures, and fire alarm/sprinkler related issues.

• Perform routine repairs on equipment, and buildings, and at times assists the Landscaping department with grounds improvement or general maintenance and repairs.

• Responsible for all phases of repairs, maintenance, and installation of equipment as assigned.

• Able to fill out, submit and file completed work orders. Advise department director of incomplete work orders, and explanation for incomplete work order.

• Must be able to work On-Call shifts on a rotating schedule.

• Must respond timely to assigned maintenance requests.

• Responsible for, and/or assists with maintaining all inventory levels and pricing of all maintenance supplies, parts, tools, custodial supplies and equipment; to include storing and stocking inventory in supply room. Assure all processes and procedures are followed for the distribution of inventory or supplies for accurate cost control.

• Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor or the Human Resources department.

• Comply with all Human Resources Policies and Procedures.

• Perform other duties and responsibilities as assigned and required.