Management Executive

Job Description

• Assist in managing daily restaurant/cafe operations, including staff scheduling, inventory control, and workflow supervision.
• Hand on doing front-of-house and back-of-house operations to ensure compliance with food safety and hygiene standards.
• Help develop and implement sales strategies to increase revenue and customer retention.
• Support promotional campaigns, special events, and upselling initiatives.
• Train, guide, and motivate staff to improve team performance and service quality.
• Handle customer complaints and special requests professionally to maintain high customer satisfaction.
• Maintain high service standards and ensure a positive customer experience.
• Conduct regular staff briefings to align team performance with service goals.
• Prepare operational reports and analyze data to support managerial decision-making.
• Maintain proper documentation of procedures, inventory, and staff records.

Requirements

• Experience in the F&B industry; management or leadership experience is a plus.
• Proficient in restaurant/cafe management systems and office software.
• Strong leadership, problem-solving, and communication skills.
• Customer-focused with strong attention to service quality.
• Ability to handle high-pressure situations and multitask effectively.
• Flexible to work shifts, including weekends, and public holidays.
• Diploma/Degree holder (min)

Compensation & Benefits

• Annual Increment
• Performance Incentive Bonus
• Career Progression

For quick reply, please contact me at +65 85878287

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)