Manager
Job Summary
Oversee daily operations to maintain high service standards and drive team performance. Lead staff training, scheduling, and motivation to build a cohesive team. Deliver excellent customer service by resolving complaints promptly. Manage costs, inventory, and revenue to support profit goals while ensuring compliance with brand standards and local regulations.
Responsibilities
- Manage daily operations to ensure consistent service quality and operational efficiency aligned with business goals
- Lead and develop staff by training, scheduling, and motivating to foster a cohesive, high-performing team
- Resolve customer complaints promptly to secure satisfaction and enhance service reputation
- Control costs by managing inventory levels and monitoring revenue to achieve profit targets
- Ensure adherence to brand standards and local regulations through effective opening and closing procedures
Other Information
- EA License No.: 24C2389(0 COMPROMISE RECRUITMENT PTE.LTD.)
- EA Personnel Name: HE YA
- EA Personnel No: R24124237