Manager Complex Licensing

About Us | Mō mātou

The Regulatory and Identity Services branch shapes systems and services that touch almost every New Zealander. As Government’s largest regulator, we work to minimise harm and maximise benefits across anti-money laundering, countering financing of terrorism, gambling, anti-spam and censorship systems. We are a responsive, risk-based regulator that uses innovation and collaboration to deliver better outcomes for New Zealand communities.

The role | Te tūnga

The Manager, Complex Licensing is a key leadership role within the Gambling Group Operations team, leading a highly specialised function responsible for Class 4 gambling licensing.

You’ll provide strategic and operational leadership to a team of regulatory specialists and forensic accountants, fostering a high-performing, risk-focused culture. The role holds delegated authority for complex, high-profile licensing decisions with significant legal and reputational impact.

You’ll build trusted relationships with stakeholders at executive and board level, while working across the organisation to strengthen regulatory practice and financial analysis capability. The role also contributes to lifting sector performance through clear guidance and proactive engagement.

This position is open to candidates in Auckland and Wellington.

What you bring | Nōu te rourou

  • Proven experience leading strategic and operational outcomes in a complex regulatory environment
  • Ability to lead and develop high-performing, specialised teams
  • Strong judgement and confidence making decisions in high-risk, complex or high-profile situations
  • Sound knowledge of regulatory frameworks, with experience in financial compliance, audit or accounting
  • Excellent stakeholder engagement skills, with the ability to influence at senior levels
  • Strong delivery focus, with a track record of achieving high-quality, timely results and driving continuous improvement

For you | Mōu

At the Department of Internal Affairs, we are committed to offering a collaborative and innovative culture where your perspective and ideas will be welcomed. We want our people to thrive within a culture of best practice, while being able to set and achieve goals and being encouraged to challenge the status quo.

To learn more about the diverse, important mahi we do at the Department and see why we're a great place to work check out our website https://www.dia.govt.nz/

Benefits - About Internal Affairs - Careers with us - Benefits - dia.govt.nz

The appointing range for this role is $137,963 - $171,688.

To review the full job description, please click here.

How to apply | Me pēhea te tuku tono

We are unable to accept applications via email. Please click the apply button to submit your application.

We're committed to ensuring our application process is accessible to everyone. Please let us know if there is any support, we can provide to ensure the process is accessible to you.

Applications for this role close 5pm Sunday 19 July 2026. Please also note that you must have the legal right to live and work in New Zealand as well as the ability to obtain and maintain a security clearance to be considered for this role. Use this tool to check if you are eligible for security clearance: Eligibility self-check tool | Protective Security Requirements

If you have any questions, please email Jayden Vallabh – Jayden.Vallabh@dia.govt.nz