Manager-Compliance-Line Compliance

• Basic knowledge of computers
• Knowledge of key parts of the computer and rebooting the system
• Preferably good typing speed and accurate system updating
• Phone call/master handling skills
• Keyboarding skills/typing speed (at least 30 wpm)
• Strong verbal communication skills (Overall B1 – CEF)
• Possesses good problem-solving skills (should pass critical thinking assessment)
• Ability to work independently and in a team environment
• Detail oriented with excellent follow-up skills
• Maintains effectiveness despite changes to situations, tasks, responsibilities, and people
• Sets own high standards of performance
• High tolerance for stress
• Proven record of dependability
• Comfortable with navigating and communicating instructions to access multiple computer applications
• Must be able to learn and retain a large amount of technical information in a relatively short period of time
• Must be receptive to detailed and frequent performance feedback
• Generally likeable demeanor and customer centric approach
• Knowledge about US Life Insurance processes and other line of businesses is a plus
• Knowledge about US culture
• Knowledge on quality procedures
• Completed at least 2 years in College
• At least 1 year prior customer service experience

ISG/HR/LIFE/Corporate Compliance/Corporate Audit team/Finance at all levels

• Handling all compliance activities and reporting

Coordinating all audits and ensuring complete prep beforehand

Graduate/Master in relevant field