Manager, Consumer Propositions

About the Job

Reporting to the High Net-Worth (HNW) Team Lead of the Consumer Propositions Team, you will drive the end-to-end development and execution of HNW insurance product propositions, supporting the overall product strategy and roadmap for GELS.

1. Ideation of HNW Product Propositions

· Participate in cross-functional ideation squads to conceptualise innovative and differentiated HNW insurance and wealth propositions, addressing sophisticated client needs such as wealth preservation and legacy planning.

· Partner with Customer Insights and Research teams to design and conduct targeted research (e.g. via surveys, interviews) to derive actionable insights.

· Collaborate with stakeholders to refine product features, pricing, and structuring through an iterative design process to achieve a compelling HNW value proposition.

· Support the development of presentation materials to articulate product propositions to stakeholders, including management and secure buy-in.

2. Product Approval & Governance

· Assist the preparation of business cases (including business objectives and strategic rationale) and the required deliverables for product approval.

· Prepare materials in line with internal product approval frameworks, ensuring alignment with governance standards.

· Engage approving stakeholders to secure timely signoffs to ensure launch date is not compromised.

3. Product Delivery and Launch Preparation

· Work with downstream stakeholders to ensure they have a comprehensive understanding of the product proposition, intent and design for the purpose of implementation.

· Drafting of policy documents and product summaries, and co-ordinate the circulation of materials to relevant stakeholders to obtain feedback and final sign-off.

· Develop marketing brief for engagement and discussion with Customer Marketing and Propositions team for the purpose of designing marketing materials that speaks to the target customer segment.

4. Post-Launch Monitoring and Tracking

· Support ongoing monitoring of product performance and extraction of post-launch sales data.

· Conduct post-launch analysis to ascertain if sales are aligned with intended HNW customer segments and proposition design, and the advisers who are selling the product.

· Prepare insights and performance reporting for stakeholders and management, highlighting trends, gaps, and opportunities.

· Contribute to continuous enhancement of HNW product suite based on market feedback and competitive positioning.

5. Risk and Compliance

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Proactively escalate concerns and promote best practices in risk management and governance.

We are looking for people who

· Tertiary education qualification in Actuarial, Insurance, Finance or Marketing related disciplines.

· 3 - 5years of relevant experience, in product development / proposition or pricing, preferably with exposure to HNW or affluent segments.

· Possess strong traits of analytical mind, with the ability to seed ideas, link ideation and inspire creativity / resourcefulness.

· Strong communicator to articulate ideas and convince stakeholders.

· Excellent planning, organizational, influencing and interpersonal skills.

· Pro-active and project-oriented individual with focus on improvement and change and ability to work under pressure or tight timelines.

· Takes initiative to improve current state of things and adaptable to embrace new changes.