Manager - Data Governance & Management

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

American Express is on a multi-year journey to enhance our focus on privacy compliance as well as customer data handling and transparency. As part of this journey, EDMP is establishing a global Privacy Center of Excellence (GPCE). The Senior Manager of Privacy Strategy will sit within the newly formed GPCE and support the execution of thought leadership across multiple business lines and priorities, supporting developing recommendations, program management, and implementation needs to enable privacy-compliant business outcomes.

  • Lead the execution of enterprise privacy strategy, aligning initiatives with business objectives and connecting stakeholders across key workstreams.

  • Translate regulatory and business insights into clear, actionable strategies to inform executive decision-making and drive prioritization.

  • Provide thought leadership, partnering with privacy, compliance, and business teams to deliver scalable, forward-looking solutions.

  • Drive change management to embed privacy-by-design and ensure sustainable adoption across global markets.

  • Monitor global regulatory and industry trends, identifying gaps and leading enhancements to the privacy framework for international scale.

  • Influence and innovate to overcome complex barriers, resolve escalated issues, and build strong partnerships and engagement with key players and decision-makers.

  • 5+ years of experience working in organizational, planning, and project management skills.

  • Highly motivated self-starter with a proven ability to provide support across a range of strategic and operational priorities.

  • Ability to create presentation decks and materials to communicate at senior levels concisely, clearly, and consistently.

  • Excellent written and oral communication skills to synthesize key messages, prepare impactful materials, and tailor appropriately for the intended audience; ability to read and interpret legal language.

  • Strong attention to detail with emphasis on accuracy, quality, timeliness, and follow through.

  • Self-starter and independent thinker with strong critical reasoning skills and the ability to navigate ambiguity with confidence.

  • Ability to work in a dynamic team and independently manage multiple tasks and changing priorities with flexibility, adaptability and patience.

  • Ability to maintain a positive demeanor and ‘can-do’ attitude.

  • Bachelor’s degree.

  • Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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