Manager, Education Support (Sydney Medical School)
Full time continuing opportunity
Lead and motivate multiple education support teams across several metropolitan clinical schools, while maintaining strong collaboration with regional clinical school locationsPartner with academic leaders to drive operational excellence, service innovation, and continuous improvement across the Sydney Medical Program and Faculty of Medicine and Health
Base Salary $152,045 - $160,430 + 17% superannuation
About the opportunity
The Faculty of Medicine and Health is committed to transforming healthcare through excellence in education, research, and clinical practice. As one of Australia's leading health faculties, we are shaping the future of healthcare by developing outstanding graduates, advancing research, and strengthening partnerships across the health sector.
We are seeking an experienced and collaborative leader to join our Education Portfolio as Manager, Education Support (Sydney Medical School). In this pivotal role, you will provide strategic and operational leadership to education support teams across the Sydney Medical Program, ensuring the seamless delivery of medical education across campus and clinical school environments.
Working closely with the Director, Sydney Medical Program and senior academic stakeholders, you will lead service delivery, drive continuous improvement initiatives, support curriculum implementation, and contribute to strategic planning that enhances the student and staff experience.
You will oversee education support services across:
There is a requirement for this position to be on-site a minimum of 4 days a week, with the possibility of 1 day a week hybrid working. Hybrid working options will be decided with your manager if you are successful in this position.
Please note that these roles are not open to current University of Sydney students.
Whilst predominantly based at Camperdown, the role requires travel to locations in the Greater Sydney region.
This is an outstanding opportunity for an experienced people leader who thrives in complex environments, enjoys building strong stakeholder relationships, and is passionate about supporting high-quality education outcomes.
Your key responsibilities will be to:
provide strategic advice and operational leadership to support the successful delivery of the Sydney Medical Program
lead and develop a geographically dispersed team, fostering a culture of collaboration, accountability, and service excellence
drive the implementation of education strategies, policies, and initiatives aligned with Faculty and University priorities
partner with academic leaders to identify opportunities for continuous improvement and enhance program performance
monitor operational outcomes, manage risks, and develop solutions to complex challenges impacting program delivery
build and maintain effective relationships with internal and external stakeholders across clinical schools, hospitals, and the broader University community
oversee education administration, compliance, reporting, governance, and record management activities
champion a student-centred approach to service delivery and operational excellence
About you
You will bring:
significant leadership experience managing professional teams and delivering high-quality operational outcomes in a tertiary education environment
demonstrated success implementing strategic initiatives and translating organisational priorities into effective local practices
exceptional stakeholder engagement skills, with the ability to build trusted partnerships across diverse groups
experience leading change, improving processes, and driving continuous improvement initiatives
strong problem-solving, analytical, and decision-making capabilities
excellent communication and influencing skills, with the confidence to provide advice to senior leaders
experience within higher education, health, or other large and complex organisations will be highly regarded
a commitment to fostering an inclusive, collaborative, and high-performing team culture
Sponsorship / work rights for Australia
You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.
Pre-employment checks and declarations
Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University. Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion.
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Lena Germinarios, Recruitment Operations by email to recruitment.medandhealth@sydney.edu.au
© The University of Sydney
The University reserves the right not to proceed with any appointment.
Click to view the Position Description for this role.
Applications Close
Sunday 12 July 2026 11:59 PM