Manager, Nursing Education
Responsible for overing the development, implementation, evaluation, and revision of programs of orientation, in-service training, workshops, and continuing education to meet educational and developmental needs of staff. Takes a lead role in educational initiatives to ensure quality patient care and customer satisfaction. Serves as a leader in the development, training, and monitoring of nursing practice standards.
As a Nurse Manager:
- Develops, implements and manages annual capital/operating and personnel (FTE) budget. Uses resources effectively and manages expenses to meet financial goals of department(s).
- Contributes to the strategic planning process, day-to-day operations, standards of care or service, and attainment of organizational goals. Facilitates collaborative problem solving among interdepartmental disciplines. Advocates for and allocates available resources to promote efficient, effective, safe and compassionate care or service based on current best practice standards.
- Ensures the requirements for Compliance and Mandatory/Required Elements for staff (Immunizations, Conflict of Interest, licensure, safety training) are met.
- Responsible for unit or department performance and compliance with patient safety initiatives, federal, state and other regulatory bodies such as Joint Commission, OSHA, CMS, DOPL, and other department specific accrediting and certifying bodies. Ensures achievement of clinical program goals (as appropriate) and implements action plans to improve performance as needed.
- Effectively uses professional and organizational best practices to ensure the delivery of quality care or service. Participating member of a professional organization appropriate to position and service line. Facilitates and encourages staff participation in professional organizations and professional development.
- Implements and role models company vision, mission, values, and facility initiatives and goals. Monitors and improves patient satisfaction utilizing available service metrics and national benchmarks to develop and implement action plans to achieve desired outcomes in patient engagement goals.
- Models and fosters an environment of professionalism and employee engagement in the department. Responsible for recruitment, retention, and employee engagement. Responsible for creating an effective department culture which ensures an engaged workforce.
- Ensures sufficient staffing levels to meet care and/or service needs, which include hiring, orientation, and managing staffing to a changing census. Ensures that new skill training and ongoing competency verification is completed annually. Evaluates staff competency through use of performance reviews and may utilize peer reviews. Mentors staff and provides professional educational opportunities. Utilizes participative management models. Promotes shared decision-making and professional autonomy by providing department input into executive-level decisions, and by keeping staff informed of executive level activities.
- Partners with physicians at the department level to achieve clinical, operational, and service goals as appropriate. 10. Communicates to staff and encourages participation in opportunities for community outreach activities (e.g., health fairs, middle and high school education). Manages, coordinates, and supports student activities as appropriate. Supports staff participation in outside community organizations such as volunteer health clinics, health fairs and advisory boards for not for profit organizations.
- Role may require specialty knowledge, skills, and abilities within one or more departments/areas. Please refer to the QUALIFICATIONS section
- Other duties as assigned
Knowledge
Nursing education principles, adult learning, and competency-based training
Current evidence-based nursing practice and clinical standards
Hospital accreditation, regulatory, and Magnet® requirements
Quality, safety, and professional development frameworks
Use of simulation and learning management systems
Skills
Strong leadership and team development abilities
Effective communication and collaboration with nursing and hospital leadership
Program planning, implementation, and evaluation
Critical thinking, problem-solving, and data-driven decision-making
Project management and organizational skills
Abilities
Assess and address staff learning needs
Develop and oversee nursing orientation and continuing education programs
Mentor educators and promote lifelong learning
Align educational initiatives with hospital goals and patient care excellence
Adapt to changing clinical and educational priorities
BSN Required
MSN Preferred
Leadership experience is preferred