Manager, Patient Transportation FT Days Brookwood

Position Summary

Manager, Patient Transportation FT Days Brookwood

The Manager of Patient Transportation is responsible for operational, administrative functions and site-specific Patient Transportation Department.

Baptist Health Hospitals offer Competitive Pay with great benefits package that includes:

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (Up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (child care, elder care, pet care)
• Paid Parental Leave
• Pet Insurance
• Car Insurance
• Educational benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

ALL benefits start day one!

Responsibilities

Essential Functions • Responsible for daily operations of the Patient Transportation department. • Compiles and prepares monthly operation reports • Monitors monthly budget reports for all areas of responsibility • Maintains appropriate staffing levels by hiring and retaining qualified team members and providing them with training that improves their performance and job knowledge. • Creates a climate of innovation, empowerment, and trust for direct reports. • Strong interpersonal skills with orientation toward team approach. • Manages employee and human resource related issues with integrity, honesty, compassion, impartiality, and responsiveness. • Develops departmental goals and objectives aligned with corporate and facility strategic goals. • Develops, implements, and communicates departmental policies with regard to procedural standards, operational efficiencies, and safety. • Manages vendor support activities, maintenance agreements, and maintenance costs in areas of responsibility. • Collaborates with other departments and directs resources to ensure transportation and logistical support to meet various demands throughout the facility. • Monitors customer satisfaction and facilitates resolution of customer issues, requests, questions, and concerns. Works with Risk Management on issues concerning guest dissatisfaction, safety issues, and/or event reports. • Establishes and maintains positive and professional relationships with corporate and hospital department leadership as well as vendors. • Identifies, develops and documents audit issues and recommendations using independent judgement concerning areas being reviewed • Responsible for future growth and management of related issues for Transportation to include new services, management of contracted services, interdepartmental concerns, and the evaluation of new technology and equipment. • Responsible for departmental compliance with CMS, AHCA, and Joint Commission guidelines. • Adheres to Baptist Health policies, procedures, value statements and commitment to excellence standards • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. • Maintains reasonably regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Baptist Health policies and procedures.

Qualifications

Education/Training • Associates degree preferred

Licensure/Certification

• Maintain current Basic Life Support (BLS) certification by the American Heart Association. • If required for area, must complete and be certified in National Child Passenger Safety Certification (CPS) by Safe Kids USA – obtained within 90 days of obtaining position if area requires

Experience • Five (5) years of leadership experience preferred • Bachelor’s degree can substitute for up to 2 years of experience • Experience in healthcare setting preferred