Manager, Products & Propositions (8 months maternity cover)
Product Manager (Medical & Health – Consumer Propositions)
Contract Duration: 8 months (Maternity Cover)
Location: Raffles Place
Working Hours: Monday – Friday, 9am - 6pm
Salary: S$5,000 – S$7,000/month (prorated completion bonus applicable)
About the Role
This role will support the development and delivery of medical and health insurance propositions across both short-term initiatives and long-term strategic priorities. You will work closely with distribution partners including agency, bancassurance and direct channels to drive successful product rollout and enhance customer value.
This role offers exposure across the full product lifecycle—from proposition development and product conceptualisation through to implementation, launch and post-launch optimisation.
Key Responsibilities
Product Development & Proposition Management
Support end-to-end product development initiatives for medical and health products including Integrated Shield Plans, supplementary health plans, hospital cash plans and long-term care products
Assist in conceptualising product prototypes aligned to customer needs and business objectives
Coordinate product approvals and support preparation of launch and marketing materials
Partner with implementation teams to ensure timely and smooth product rollout
Policy & Customer Documentation Enhancement
Review and simplify policy contracts and customer documentation to improve clarity and accessibility
Translate complex insurance and technical language into customer-friendly communication
Restructure and improve document flow while maintaining accuracy and compliance
Work with Legal, Compliance and internal stakeholders to ensure documents remain aligned with product intent and regulatory requirements
Incorporate stakeholder and customer feedback to continuously improve customer understanding
Stakeholder & Distribution Support
Handle product queries from internal and external stakeholders
Resolve distribution and implementation-related issues
Prepare product documentation including Product Write-Ups, Policy Contracts and Product Summaries
Ensure compliance with regulatory requirements and industry standards (including MAS, MOH and LIA guidelines)
Market Intelligence & Innovation
Conduct competitive analysis and monitor market trends within medical and health insurance
Support research and strategic groundwork for future proposition development
Assist in prototyping initiatives and consumer research to gather customer insights
Identify opportunities to improve customer experience and proposition effectiveness
Requirements
Degree in Actuarial, Insurance, Finance, Marketing or related disciplines
4–5 years of relevant experience, preferably in insurance product development or propositions
Strong understanding of the Singapore insurance market and healthcare trends
Analytical mindset with strong attention to detail
Excellent communication skills with the ability to simplify complex information for different audiences
Strong stakeholder management and influencing skills
Project-oriented with the ability to work under tight timelines
Curious, adaptable and open to driving innovation and continuous improvement
High integrity with strong ownership and teamwork mindset
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